عربي

الصفحة الرئيسية وظائف في المملكة العربية السعودية وظائف مدير الخدمات الاقليميه في السعودية مدير الخدمات الإقليمية

Regional Manager - Service Execution - Jubail, KSA

Emerson

نشرت في سبتمبر 30, 2020

10 - 11 سنوات Saudi Arabia - Saudi Arabia

بكالوريوس في التكنولوجيا / الهندسة (الميكانيكية). أي جنسية

عدد الشواغر 01

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تم إرسال البريد الإلكتروني بنجاح.

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Job Summary
To provide quality, professional and profitable after-sales support to the Emerson customer base in Middle East & Africa for all Emerson Final Control products.
Job Description
Based in Jubail and responsible for Emerson FCTL service operations in KSA & Bahrain and under the
direction of the senior manager for service execution, the regional manager is responsible for promoting positive conduct through policies and practices of company and management and will provide quality, professional and profitable after-sales support with local coordination of all service center and field services.
Job Responsibilities
Service Operations 
Facilitating service center functions including machine shop, mechanical, assembly and calibration operations.
Responsible for coordinating and facilitating field service activities in the western region.
Responsible for financial control of the western region operations, including purchasing of all materials, parts and tools necessary for all locations within the geographical region as well as preparation of appropriation requests for capital investments
Be a leader of any changes as business evolves and assist with implementation as necessary for process improvements.
Constantly try to improve the company s performance towards higher customer service standards and improve financial performance.
Responsible for branch site indirect marketing function, including sales, through direct contacts with process plants in the marketing area and sales channels interface 
Continuous communications with sales channels to find ways to uncover business growth opportunities
Responsible for the pricing of all goods and services and preparation of price quotes on larger jobs
Seek out, develop and implement new business opportunities in cooperation with sales channels
Conduct customer presentations, business report preparation and reviews
Deliver KPI s results in line with the BU objectives including:
Profit and loss accountability
Utilization measurement and optimization
Quality Assurance/Health &
Safety
Responsible for quality control of all work performed and determination of safety codes and engineering standards applicable to repair work performed.
Responsible for maintaining a safe and healthy work environment(s) and adhering to all Emerson / Fisher policies as well as OSHA 
Review and approval of Inspection and Test Plans & Documentation
Interact with customer inspection personnel
Implementation of non-conformance processes, corrective actions and preventive action processes
Interface with product engineers, representatives, suppliers, 3rd party inspection agency and customers to resolve quality issues and field any questions that arise.
Co-ordination of internal quality program, customer surveillance, third party inspection, and regulatory agency audits.
Keep employees advised of changes in work practices.
Employee Relations
Responsible for employee relations, community relations, government relations for all locations in his/her geographical region
Responsible for all staffing, including recruiting and selecting both direct labor and support functions
Responsible for personal development of existing staff.
Provide/delegate training and assist in problem solving.
Maintain employee focus on quality programs.
Keep employees advised of changes in work practices.
Collect, document, and provide feedback to employees on the quality of their workmanship and authorize any rework as deemed necessary to achieve zero defects.
Provide guidance and feedback to employees on day to day job engagement activities or responsibilities to ensure employees maintain focus on productive business tasks
Coach and develop Saudi National workforce to an acceptable degree of competency


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ملخص المرشح المطلوب

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Basic Qualifications
Educated to Degree level in mechanical engineering, or equivalent industry recognized qualification.
10 Experience in the Control valve service industry with proven track record of turnaround execution and management
Proven leadership skills.
Knowledge of analyzing, evaluating, diagnosing, and resolving equipment and process related problems is strongly preferred.
Excellent communication, interpersonal and customer relations skills are a must.
Personal Computer experience (business systems, Chess, Oracle, Outlook)
Exemplary safety and attendance record
Preferred Qualifications
Experience in the process control industry is a plus.
MEA (specifically Saudi Arabia) experience.
Additional Information
Lateral relationships : Applications Engineers, Spare parts Specialists, Line Manager, Field Sales - Business Development & Regional Managers, Manufacturing Plant Representatives
Operations (plants in ME), Engineering (product localization), global supply chain (in country for global products) , Global sales team ,HR ,
KFLA Competencies
Customer Focus, Communicate Effectively, Direct Works, Manages Complexity

الكلمات الرئيسية

Regional Manager - Service Execution - Jubail KSA

ابلاغ عن هذه الوظيفة

تنبيه: نوكري غلف فقط منصّة يجمع بين كل من الباحثين عن عمل و أصحاب العمل. ننصح المتقدمين للوظائف التحقق من شرعية أصحاب العمل المحتملين. نحن لا ندعم أي مطالبات لتحويل الأموال و ننصح بشدة ضد الإفصاح عن اي معلومات شخصية أو مالية.و ننصح أيضا زيارة تحذير أمني للمزيد من المعلومات. إذا تشك في أي غش أو احتيال اتصل بنا على abuse@naukrigulf.com

Emerson

Founded in 1890, Emerson is a global technology and engineering solutions company involved in creating innovative solutions for its customers in residential, commercial and industrial markets. The company is ranked one of the leading companies in the US and across the world in North America, Eur ope, Latin America, Asia-Pacific, and Middle East & Africa. Emerson has won several awards and recognitions such as:

- Woman Engineer, Top 50 Employer 2017: Ranked No. 41

- FORTUNE 500, 2017: Ranked No. 139 among America's 500 largest corporations (ranked by revenues).

- Clarivate Analytics (formerly Thomson Reuters) Top 100 Global Innovator, 2016





The company’s two core business areas include:

- Automation Solutions: It includes measurement Instrumentation, Asset Management, Precision Welding & Cleaning, Services & Consulting, Control & Safety Systems, and Operations & Business Management. This business area caters to the needs of various industries such as Oil & Gas, Automotive, Chemical, Food & Beverage, Marine, Packaging, Water & Wastewater, Chemical, and Power Generation.



- Commercial & Residential Solutions: It offers solutions such as Heating & Air Conditioning, Indoor Outdoor Heating Cables, Home Repair & Maintenance, Control & Monitoring Systems, Digital Services Training & Consulting, Construction & Plumbing Tools, etc. The industries it serves include Food Retail, Transportation, Commercial Buildings & Construction, Facility Management & Maintenance, and Energy & Utilities, etc.



Emerson includes a talented team of over 110,000 employees spanning the globe. It always looks to hire engineers with a passion for facing the complex challenges in the industry and provides the best opportunities for experienced professionals as well as recent engineering graduates.

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موقع الكتروني https://emerson.taleo.net/careersection/ex/jobdetail.ftl?job=134182&lang=en


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