عربي

الصفحة الرئيسية وظائف في المملكة العربية السعودية وظائف في الرياض وظائف مدير العلاقات في الرياض مدير علاقات الزبائن

مدير علاقات الزبائن

Banque Saudi Fransi

نشرت في سبتمبر 9, 2020

2 - 4 سنوات Riyadh - Saudi Arabia

اي تخرج ، بكالوريوس التجارة (التجارة) ، بكالوريوس أداره الاعمال (أداره). أي جنسية

عدد الشواغر 01

الوصف الوظيفي

ايميل الوظيفة
تم إرسال البريد الإلكتروني بنجاح.


This role conducts sales of retail products to existing BSF customer base using the My Family program in order to achieve branch and region product sales targets and manage customer loyalty attrition. My Family Relationship Manager is tasked with selling to My Family customers (defined as product +1 customer) all available products and services to increase customer and product breadth.
Description
Acquires new product +1 client to support the growth of My Family Client base in the Branch
Maintains the relationship through follow-ups and after service ensures growth in this segment
Knows all clients in the program and keep constant communication with them
Calls and sells products to customers included in various Campaigns such as Performance Into Action, Limit Transfer and Travel Insurance, etc. with the objective of increasing product breadth
Provides product and quality service advice and relevant appropriate products and services to achieve the financial goals of the Branch
Provides inputs in the formulation of Branch Sales Plan in coordination with the Branch Manager
Provides product and quality service information and advice on promotional programs to clients to increase awareness and level of sales
To meet the branch objectives, assists in the preparation of the Branch s marketing plan in coordination with the Branch Manager
Makes visits existing and prospective clients, attends customer events whenever possible to strengthen BSF relationship with the client. Prepares List of prospective clients should be maintained for tracking purposes and establishing relationship with them and reports the program activities and progress to Branch Manager
Maintains strict control of confidential documents and negotiable items to prevent loss or misuse
Performs other functions as may be directed by Branch Manager from time to time to meet the requirements of the business

Bachelor Degree in Business Administration / Sales and Marketing / Finance
2-4 years of experience as My Family Relationship Officer
Passing of the My Family evaluation course
Full knowledge of BSF policies and procedures related to organization, Retail products and services, management guidelines
Written and spoken fluency in Arabic and English
Good interpersonal and conflict resolution skills
Good analytical skills related to financial figures and statistics
Broad understanding of SAMA rules and regulations
Excellent knowledge of My Family Manual, Customer Relationship Management
Broad understanding of Retail Credit Guidelines and Consumer Credit Policies, Visa/Master Card Policy and Procedures
Marketing and Selling Skills, Excellent interpersonal skills and communication skills


تخطيط شركات / استشارة / استراتيجية / M & A

الكلمات الرئيسية

مدير علاقات الزبائن

ابلاغ عن هذه الوظيفة

تنبيه: نوكري غلف فقط منصّة يجمع بين كل من الباحثين عن عمل و أصحاب العمل. ننصح المتقدمين للوظائف التحقق من شرعية أصحاب العمل المحتملين. نحن لا ندعم أي مطالبات لتحويل الأموال و ننصح بشدة ضد الإفصاح عن اي معلومات شخصية أو مالية.و ننصح أيضا زيارة تحذير أمني للمزيد من المعلومات. إذا تشك في أي غش أو احتيال اتصل بنا على abuse@naukrigulf.com

Banque Saudi Fransi


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