Major Responsibilities – include but are not limited to -
► Implements effective mechanism for gathering multiple data from different systems, analyzing it and presenting it correctly using charts, graphs, aggregates and statistical computations.
► Utilizes appropriate tools such as Crystal, MS SQL, Microsoft Excel, etc. to provide reports to management and other departments as required/requested.
► Automation of reports via appropriate tools, with pre-defined scheduled release of such reports.
► Presents report data in a way that is most meaningful and readily accessible to staff and end users. Supports in translating user reporting requests in order to accurately meet the informational needs of users.
► Bachelor’s Degree in IT or related discipline.
► Four plus years of IT experience with at least 2 years IT Service Desk and environment / facilities management and reporting experience.
► Knowledge of MS Word, MS Excel advanced formulas, SQL language, MS SQL Server technology, Data extraction and analysis, Crystal reports and dashboard systems. PC/MAC computer hardware, software, peripherals, operating systems including Windows, MAC OS.