عربي

الصفحة الرئيسية وظائف في الامارات وظائف في أبوظبي وظائف وكيل الحجز في أبو ظبي موظف حجز

وكيل الحجز

Rotana Hotel

Posted on October 6, 2020

1 - 2 سنوات Abu Dhabi - United Arab Emirates

دبلوم (إدارة الفنادق). أي جنسية

عدد الشواغر 01

الوصف الوظيفي

ايميل الوظيفة
تم إرسال البريد الإلكتروني بنجاح.

Job Description
We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as:
Process and confirm guest room reservations made by clients on the phone, letter or fax
Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations
Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.
Show complete product knowledge, understand rate structure and apply rate management
Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor
Promote and maintain good public relations and endeavors to maximize business
Maintain an accurate room status at all times
Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails
Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified


فنادق / ضيافة

الشيفات / F & B / تدبير منزل / مكاتب امامية

ملخص المرشح المطلوب


Education, Qualifications & Experiences
You should have a diploma / degree within the hospitality field and previous experience in hotel reservations. You must be a computer literate with excellent communication skills, written and oral proficiency in English, while additional language skills are an asset.
Knowledge & Competencies
The ideal candidate will be customer focused and with an extremely proactive personality and a courteous, dynamic and approachable character. You will work effectively with professionalism and establish effective relationships with internal and external customers. You work independently within a structured environment while possessing following additional competencies:
Understanding the job
Teamwork
Taking Responsibility
Recognising Differences
Adaptability
Customer Focus
Apply Now

الكلمات الرئيسية

Reservations Agent

ابلاغ عن هذه الوظيفة

تنبيه: نوكري غلف فقط منصّة يجمع بين كل من الباحثين عن عمل و أصحاب العمل. ننصح المتقدمين للوظائف التحقق من شرعية أصحاب العمل المحتملين. نحن لا ندعم أي مطالبات لتحويل الأموال و ننصح بشدة ضد الإفصاح عن اي معلومات شخصية أو مالية.و ننصح أيضا زيارة تحذير أمني للمزيد من المعلومات. إذا تشك في أي غش أو احتيال اتصل بنا على abuse@naukrigulf.com

Rotana Hotel

Welcome to the world of Rotana. Since its inception, the company has grown to become the largest hospitality management company in the region - a brand not only widely recognized, but much admired.Rotanas strategic development is orchestrated by a team of professionals, who have exceptional internat ional experience and a fundamental understanding of the cultures and communities where it operates hotels
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الاسم / التعيين:
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موقع الكتروني https://www.rotanacareers.com/en/uae/jobs/reservations-agent-4244044/


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