We are looking for Lebanese talented candidates to join our team for the positions of:
Rooms Operation Manager
Functions as a leader of front office department and acts as Hotel Manager in absence of the general manager. Areas of responsibility include Front Office, Housekeeping, Security, where applicable. The position ensures the rooms and related operations meet the hotel s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department.
Education and Experience
2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, Food & Beverage, management operations, or related professional area.
Skills and Knowledge
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Economics and Accounting - Knowledge of economic and accounting principles and practices, P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.
Writing - Communicating effectively in writing as appropriate for the needs of the audience.
Job Specific Computer Skills - Using computer hardware and software specific to job (e.g., OPERA, MACRO, MC).
Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).