الغرض من الوظيفة ونطاقها
To convert potential buyers to prospective customers by providing the appropriate product mix to meet the needs of the individual to utmost satisfaction. Obtain and handle payments in accordance with the organization’s established procedure.
MAIN JOB RESPONSIBILITIES
تحيه العملاء وتقديم المساعدة وخدمتهم من أجل ضمان تلبيه احتياجاتهم في الوقت المناسب وبما يتوافق مع معايير الجودة وخدمه العملاء
To understand and provide furniture/interior solutions to customers thereby converting potential to prospective customer.
Provide alternatives with available products, eventually to add new customers and enhance business.
Assist customers in their purchase decisions by helping them select relevant and appropriate products, offering proper advice and suggesting promotions/discounts when applicable.
Give assistance to clients at POS to ensure a pleasant shopping experience
Receive payment by cash, cheque, credit cards, vouchers, or automatic debits and same has been register in SAP system.
Issue Tax advance receipt/ Tax invoice to customer
Full reconciliation of FBL5N account before release the sales order for delivery
Notify finance team for any cash shortages/ excess during the day
Submit online DSR( Daily sales report) to showroom manager after reconcile full transaction of the day
Deposit the daily cash collections to assigned bank for the respective showrooms and send deposit slip to finance team
Maintain showroom log books ( Cashier shift change register, safe content register, Banking cash After doing detailed analysis of customer account prepare Delivery Summary for the showroom. Bag, box, wrap, or gift-wrap merchandise, and prepare packages for customers.
Ensure that the assigned area is arranged and replenish on a continuous basis and ensure that the shop floor and shelves are kept clean and tidy at all times.
Watch for and prevent security risks and thefts and escalate occurring incidents to the hierarchy in a timely manner in order to avert loss.
Ensure customer satisfaction by providing effective after sales service.
Regularly record and manage the SAP procedures for quotation, sales etc.
Responsible for collection and follow up of the payments.
Perform physical and electronic inventory of shop products on a regular basis as per Company guidelines in order to ensure accurate stock keeping.
Adhering to HSE & Quality process of the company. 4. Who will the individual need to contact (internally & externally