Sales Manager-Chinese Speaking

• Responsible for Travel Agent Room Sales for the hotel.
• Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.
• Update action plans and financial objectives quarterly.
• Identify new markets and business opportunities and increase sales.
• Represent Hotels in various events and exhibition.
• Implements all sales action plans related to my market areas as outlined in the marketing plan.
• Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients.
• Able to provide quick and timely responses, immediate communication to the properties, develop professional long term business relationships.
• Provide the highest quality of service to the customer at all times.
• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g. Generating proposal, writing contract, customer correspondence).
• Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.
• Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.
• Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person.
• Assess additional training needs based on data gathered and interaction with sales team from property visits.
• Attending all department and hotel meetings as necessary.
• Targeting key accounts potential for the company.

We are looking to hire Sales Manager-Chinese speaking with a strong combination of below skill sets:-
• Excellent communication skills in Chinese and English speaking.
• 3 to 4 years’ experience in the sales and marketing or related professional area.
• Proven success in a similar role and environment.
• Empathy towards your customers and colleagues.
• Pride and attention to detail.
• Polished personal presentation with Warm, confident and hospitable personality.