مدير المبيعات-الفعاليات

Responsibilities
• Satisfies the needs of the clients whilst optimizing hotel revenue through strategic yield management and up selling of hotel facilities and services.
• Works closely with the hotel sales team to achieve monthly sales targets.
• Works closely with Banqueting Operations team to ensure customer satisfaction and return business.
• Sends all correspondence to clients regarding banquet events, such as proposals, confirmations, contracts and amendments.
• Conducts site inspections, client entertainment and familiarization visits.
• Establishes and maintains files of major accounts and bookings and ensures all maintained in the accounts management system.
• Establishes parameters, quotes and negotiates prices with customers for group business.
• Ensures that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible.
• Understands the overall market, including competitors strengths and weaknesses, economic trends, supply and demand and knows how to sell against them.
• Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concern to offer better business solution.
• Ensures all requests are handled in the time frame set by the company.
• Ensures that the information and information security equipment assets are secured as effectively as practically possible to ensure the confidentiality, integrity and availability of the information assets.
• Conducts sites visits as required by hotel operation
• Participates in Client Entertainment with Sales Department as required
• Joint Sales calls with team as required
Skills & Qualifications:
• Degree or Higher National Diploma equivalent in Hospitality/Hotel/Business Management Minimum 3 years experience in a hotel and/or administrative position selling in hospitality.
• Previous work experience in Conference and Events and or Sales in Managerial position.
• Previous experience working in a luxury hotel environment.
• Must be excellent in using computers and well versed in all computer applications.
• Prior experience with Delphi preferred.
• Ability to understand guest needs and expectations and to deliver superior customer service with little input from others.
• Ability to work under pressure and on own initiative.
• Positive attitude and good communicator.
• Ability to plan and organize workload.
• Effective time management, communication and presentation skills.
• Flexibility to respond to a range of different work situations.
• Ability to solve problems.
• Clear communication; effective verbal and written communication skills in English.
• Friendly personality with excellent interpersonal skills and can-do attitude