Our successful Hotel Sales Managers - Actively participate in sales planning to determine openings for business retention and growth - Analyse product potential within current and future trends to maximize revenue opportunities - Stage activation and experiences to meet the market’s need for information on the benefits of our offering - Respond promptly to any and all interest shown by potential clients and other interested parties - Keep client, competitor and market data up to date when generating sales reports that lead to informed decisions about effective sales strategy - Build co-operative and professional relationships with colleagues , clients and suppliers - Proactively network in areas that provide mutually beneficial business opportunities Requirements - Contacts and sales experience in the local market - Previous record of working in a 4 or 5 star hotel - Driver’s license - At least 2 years experience in a similar position. Any Nationality applicants - preferably Arabic Speaking.
HEALTH & SAFETY
To generate and maintain customers of defined accounts / areas through sales activities (face to face sales calls, telephone calls, entertainment)
To maintain a high level of exposure for the hotel through direct sales, telephone, fax, written communications
To plan weekly sales calls and report the outcome of such calls in the sales & marketing system.
To ensure comprehensive & complete coverage of own portfolio covering all levels of accounts’ managerial & departmental executives for a comprehensive client servicing, achieving targets and maximum productivity.
To implement & execute all sales objectives and action plans to reach and exceed targets set.
To solicit and serve transient and group business & meetings.
To formulate corporate offer letters and yearly contracts and any other required business correspondence.
To establish parameters, quotes and negotiate prices with customers for transient and group business.
To ensure that the response to any business request is action within 24 hours
To provide feedback to the Assistant Director of Sales & Marketing on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and direct mail, in his / her market areas.
To arrange site inspections of hotel.
To disseminate sales related information to other departments as appropriate.
To handle incoming calls and ensures messages are taken and the details are forwarded to the person concerned.
To attend departmental and communication meeting as requested by Department Head.
To attend major events in hotel & city as requested by Department Head.
To closely monitor accounts revenue and business production of own portfolio.
To maximize up selling opportunities whenever possible.
To review direct competition and conducts regular research.
To establish and maintain files of major accounts.
To ensure that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible.
To maintain an up to date account & contact database and details in property management system.
To ensure comprehensive and up to date knowledge of properties’ unique selling points, features, amenities, services and policies.