Process & Tool:
- Analyze existing processes, define improvements, develop new processes and champion usage.
- Processes include but are not limited to: اذهب-إلى-سوق, مبيعات
تخطييط, إدارة الطلب, تنفيذ الصفقة, التنبؤ, Performance Management and defined Operations Services.
- Establish yourself as a trusted advisor and partner to the business,
understanding core requirements and how to enable decision-جعل.
Projects & Programs:
- تحديد, حدد, and execute projects designed to address
and improve operational bottlenecks, ثغرات, or deficiencies.
- Take charge and execute priority programs within scope.
- أداره التوقعات, الجداول الزمنيه, أصحاب المصلحة, اتصللات, and risks for effective decision-making and project/program completion.
- Enable business and sales stakeholders to leverage, اعتماد, و
adhere to defined core processes or tools.
- Drive accountability for smooth end-إلى-end process execution.
- Actively contribute to the one team spirit. Share successes,
learnings, and best practices beyond internal borders or silos.
الوضعية, بيانات, إعداد تقارير إخبارية:
- Contribute and support the design, blueprint, and build sales supporting infrastructure (systems, أدوات, or applications).
- Provide system and/or user support and enablement through documentation, تدريب, ايدي-على الدعم, إلخ
- Manage aspects of the deployment and maintenance of related infrastructure incl. governance and documentation.
- Ensure data stewardship may include data creation, data enhancements, strategy or maintenance.
- Reporting deliver or execute reports. Create relevant functionality, enable advanced analytics, and insight to provide decision-support based on facts.
زبون-مواجهة/ دعم المبيعات:
- Enable a greater customer experience by managing customer relationships and expectations efficiently
- Optimize customer engagement through best practice, البصيره, and enablement
- Position yourself as content/process specialist for related hands-on sales support including but not limited to: Reference Management, Bid & Proposal Management, دعم الصفقة
- Update and maintain related tools for greater customer insights
Enablement & Knowledge Management:
- Enable rollout and implementation of strategy, حل, innovation and other business topics and to various audiences
- Optimize the (internal or external) learning experience and consumption of related content/messages through relevant or innovative tactics and tools
- Execute and coordinate end-إلى-end training or enablement sessions, capturing learnings, ensuring reusability, and structuring content.
5 - years of professional working experience; Experience working within operations related fields is an advantage;
English & French : مستوى 3: Fluent (Able to fluently understand and communicate verbally and in writing)