SALES SUPERVISOR JOB SUMMARY
We are seeking a detail-oriented, thorough, and organized sales supervisor to join our growing team. In this position, you will play a key role in providing excellent customer service and growing company revenue. You will supervise and coordinate the schedules of the sales representatives to meet and exceed sales quotas.
SALES SUPERVISOR DUTIES AND RESPONSIBILITIES
Understand customer needs and offer solutions and support
Organize and coordinate sales representatives’ schedules
Research potential leads from business directories, web searches, or digital resources
Recruit, hire, and train new sales representatives
Receive and report on all sales leads
Supervise sales representatives and assistants
Answer potential customer questions and follow-up call questions
Work with sales team when closing sales
Track weekly, monthly, and quarterly performance and sales metrics
Meet all sales quotas and goals
Assist sales representatives and team to meet and exceed goals
SALES SUPERVISOR REQUIREMENTS AND QUALIFICATIONS
High school degree or equivalent; Bachelor’s degree in business administration, business, or related field preferred
Two (2) years’ previous experience in customer support, client services, sales, or a related field
Demonstrated and proven sales results
Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts; may include entering and tracking merchandise, scheduling with Microsoft Office Suite or similar software
Focused on customer service
Excellent verbal and written communication skills
Persuasive and goal-oriented
In-depth understanding of company services and its position in the market
Excellent customer care and focus; ability to assess customers’ needs and provide correct answer, path, troubleshooting, or method for a positive customer experience
Ability to multitask, prioritize, and manage time efficiently
Min 5 years’ experience in services industry.
Leadership and people management abilities.
Ability to develop sales forecasts,
Using CRM software, and presentation skills.
Fluent in Arabic .
Candidate preferably currently located in Saudi Arabia with transferable Iqama.
Candidates who meet the above requirements may apply for this position