To perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Arrange conferences, meetings, and travel reservations for office personnel.
Compose, type, and distribute meeting notes, routine correspondence, and reports.
Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
Locate and attach appropriate files to incoming correspondence requiring replies.
Mail newsletters, promotional material, and other information.
Maintain scheduling and event calendars.
Make copies of correspondence and other printed material.
Open, read, route, and distribute incoming mail and other material, and prepare answers to routine letters.
Schedule and confirm appointments for clients, customers, or supervisors
Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
Provide services to customers, such as order placement and account information
Order and dispense supplies
Supervise and train subordinates
Feedback from the person served
Quality of the documents prepared
Timely preparation and submission of the assigned work
Number of events organized
Handling of the queries
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription.
Strong communication skills, polite mannerisms, and willingness to help others and answer questions or concerns
Ability to understanding written sentences and paragraphs in work related documents.
Ability to talk to others to convey information effectively.