عربي

الصفحة الرئيسية وظائف في مصر وظائف في القاهرة وظائف Senior Engineer في القاهرة كبار المهندسين

كبار المهندسين

Oracle

نشرت في نوفمبر 18, 2019

5 - 6 سنوات القاهرة - مصر

أي تخرج. أي جنسية

عدد الشواغر01

الوصف الوظيفي

ايميل الوظيفة
تم إرسال البريد الإلكتروني بنجاح.

*As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
As a Senior Systems Engineer, you will interface with the customer*s IT staff on a regular basis. Either at the client*s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.
Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor*s degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience. Experience with Oracle*s core products, applications, and tools is important.
As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).


هندسة

ملخص المرشح المطلوب

*
SENIOR ENGINEER
EXPERIENCED ON ORACLE
FUSION MIDDLEWARE PRODUCTS AND SERVICES
Advanced Customer Services
(ACS) is looking for Engineers with hands-on developing experience
and implementation knowledge on Fusion Middleware technology in on
premises or in cloud environments , specialized in any of the
following areas
(1)
Identity and Access Management and
Directory Services.
(2)
SOA and BPM and WebServices and ADF
(3)
Business Intelligence Technology and ODI
(4)
Webcenter
These engineers will join the
Fusion Middleware Expertise Center, a team which centrally delivers proactive
and reactive services for any country across the world.
ACS is an organization
providing tailored mission critical support services for the full Oracle
Product Stack. ACS understands the customer's needs and helps them to increase
availability, improve performance, mitigate risk and save cost.
We are looking for flexible
and open minded experts, able to work with different technologies, and
address complex architectures, on premises, cloud or Hybrid environments.
We look for engineers who can quickly learn and who are willing to work with
new and innovative products and solutions, and who are capable to interact and
collaborate with people in different teams globally to provide always the best
tailored solution to Oracle customers.
RESPONSIBILITIES :
• Delivering high quality
technical results to ACS Customers;
• Understanding customer
requirements and based on own skills and experience, being able to design
the proper architecture using the most appropriate products and design a
technical plan to integrate them and implement the technical solution.
• Analyzing,
troubleshooting and solving whenever feasible, the issues the customer may
face using Oracle products.
• Identifying
required/recommended actions on Customer systems as main output of service
delivery, based on own knowledge and experience;
• Escalating at the right
time customer issues to Technical Account Manager where relevant;
• Ensuring adherence to
internal methodology, tools and quality standards;
• Active participation on
Services development;
• Active collaboration
with other engineers in the team or in other teams, to share knowledge,
experiences and others, which can benefit ACS Business results.
SKILLS :
• Mandatory han ds-on developing ex perience with
Weblogic Server, Coherence, Web Tier (Oracle HTTP Server, **WebCache**), and at least one of the
following skills set areas:
• Identity
Management (Identity Manager, Access Manager, Entitlements Server,
Enterprise SSO, Adaptive Access Manager, Identity Federation, Oracle
Universal Directory, Virtual Directory) or
• SOA&BPM
(Oracle Service Bus, B2B, Adapters, Business Rules, BPEL, CEP, Web
Services Manager, Business Process Management Suite, BAM) or
• Webcenter
(Webcenter Sites; Webcenter Portal; Webcenter Content, Webcenter Imaging)
or
• Business
Intelligence Technology (BI Enterprise Edition, BI Publisher, BI Mobile)
• Forms
& Reports, APEX, ADF, Java EE
• Experience with any of
the following Cloud Services would be highly valued :
• OCI
(Oracle Cloud Infrastructure)
• Application
Container Cloud Service
• Integration
Cloud Service, SOA Suite Cloud Service, API Platform Cloud Service,
Process Cloud Service
• Content
& Experience Cloud, WebCenter Portal Cloud Service
• BI
Cloud Service
• CASB
Cloud Service, Identity Cloud Service, Security Monitoring &
Analytics Cloud Service Intranet
• AWS,
Azure, or any other non Oracle cloud provider.

ADDITIONAL REQUIREMENTS :
University Degree
Excellent communication and technical documentation
writing skills
Development background will be valued
Fluent English (other additional languages
will be also valued)
Availability to travel and work onsite at customers by
not less than 50%
Availability to work 24x7

الكلمات الرئيسية

SENIOR ENGINEER EXPERIENCED ON FMW Technologies to cover mainly Middle East and Africa customers

ابلاغ عن هذه الوظيفة

تنبيه:نوكري غلف فقط منصّة يجمع بين كل من الباحثين عن عمل و أصحاب العمل. ننصح المتقدمين للوظائف التحقق من شرعية أصحاب العمل المحتملين. نحن لا ندعم أي مطالبات لتحويل الأموال و ننصح بشدة ضد الإفصاح عن اي معلومات شخصية أو مالية.و ننصح أيضا زيارةتحذير أمنيللحصول على المزيد من المعلومات.إذا تشك في أي غش أو احتيال, مراسلتنا عليabuse@naukrigulf.com

Oracle

إن أوراكل هي مزود عالمي لمجموعة متكاملة من التطبيقات والتخزين وقواعد البيانات والخوادم والتقنيات السحابية لتلبية احتياجات الشركات الحديثة. تعمل أوراكل على تبسيط تقنية المعلومات من خلال أنظمة وبرامج الأعمال المتكاملة والمفتوحة والكاملة. تقدم الشركة مجموعة واسعة من نماذج النشر السحابية والبرمجيات والنظام لتلبية الاحتياجات الفريدة لكل عمل. يقع مقر الشركة الرئيسي في سان فرانسيسكو ، الولايات المتحدة الأمريكية ، وقد نجحت أوراكل في تحديد مكان وجودها في المناطق الأوسع بما في ذلك الشرق الأوسط وأفريقيا وأوروبا والأمريكتين وآسيا والمحيط الهادئ. مع أكثر من 420،000 عميل في 145 دولة ، تمكن خدمات المنظمة الشركات من تحسين مواردها واستثماراتها التكنولوجية.





على مر السنين ، تم الاعتراف بالشركة من قبل شركائها والمستخدمين والمنشورات التجارية وصناعة التكنولوجيا مع العديد من الجوائز لممارساتها التجارية المتميزة والعروض. في أوراكل ، الفرص الوظيفية وافرة للأشخاص الموهوبين والمتفانين الذين يرغبون في مساعدة عملاء المنظمة في جميع أنحاء العالم. يعمل لدى الشركة أكثر من 135،000 موظف حول العالم ، بما في ذلك 18،000 خبير استشاري و 40،000 مطور ومهندس و 16،000 موظف دعم. توفر المنظمة فرصة ممتازة للعمل في ثقافة متنوعة ومرنة وتجربة المنافع التي لا تضاهى مثل التدريب والتطوير وفرص التعلم للنمو على جميع المستويات المهنية.

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موقع الكتروني https://oracle.taleo.net/careersection/2/jobdetail.ftl?job=428803


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