المسؤوليات:

• Manage the CRM database and make sure all customer details are update and accurate.

• Assist the Marketing Manager is the marketing plans.

• Develop and execute new plans to explore alternative marketing solutions to increase brand awareness among target customers.

• Handle customer complaints and resolve them.

• Analysis and reporting on campaigns effectiveness in terms of traffic, acquisition, retention revenue.

• Identifying areas for improvement and making recommendations.

• Consolidation and Analysis of Sales reports to enhance customer retention and loyalty.

• Management and compilation of project management documentation