Job Location : Abu Dhabi, UAE
Position: Service Delivery Manager
Client & Location Details : Leading client in Abu Dhabi, UAE
Payroll Company: Raqmiyat.
Contract Duration: 12 Months Renewable Contract.
QUALIFICATIONS, EXPERIENCE AND SKILLS Minimum Qualifications:
• Bachelor degree in Computer Science, Information Systems/Management or a related discipline • ITIL Expert certified Minimum Experience: • (5-7) years relevant experience in IT Service Management role or similar working in a local or international IT Outsourcing service provider environment. Solid understanding of IT service best practice.
Job Specific Skills:
• Proven history of successfully interacting with customers and delivering solutions which meet customer expectations • Maintains strong values of integrity, commitment, and self-improvement • Exceptional planning and organisation experience • Experience of working in a customer service environment • Ability to handle high levels of stress • Strong people management skills • Excellent time management. • Excellent interpersonal and communication skills • Expert knowledge of ITIL disciplines • Able to demonstrate initiative and a proactive approach • Flexible but methodical and thorough approach- Process oriented.
If interested please send your updated profile with following details to firstname.lastname@example.org
Expected Salary: AED
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