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Service Engineer - Alexandria

Alexandria Trading and Engineering Bureau

نشرت في سبتمبر 29, 2020

0 - 3 سنوات Alexandria - Egypt

بكالوريوس في التكنولوجيا / الهندسة (الميكانيكية). أي جنسية

عدد الشواغر 01

الوصف الوظيفي

ايميل الوظيفة
تم إرسال البريد الإلكتروني بنجاح.

Main Job Duties:
• Improve the operational systems, processes, and policies in support of company mission - specifically, support.
• Receiving Full and empty requests of all malfunction repair units requests from customers.
• Inform technicians by the needful action to do and follow up repairs & PTI to implement the right settings.
• Report repairs & PTI results to customers by mails.
• Update repairs & PTI on excel sheet, DS4 on daily basis.
• Communicate with customers and ensure meeting service excellence and meet deadlines.
• Clearly and professionally interact with the customer regarding repairs & PTI status on a daily basis.
• Able to determine tools and equipment required to perform the scope of the job.
• Perform hands-on on-site troubleshooting service.
• Empty PTI & repairs and Estimate repairs costs.
• Get approvals on DS4.
• Update repairs on depot system, MSC System.
• Send request to storekeeper to release mentioned spare parts for repairs.
• Update operations done on excel sheet then on DS4.
• Establishing preventative PTI & repairing schedules with customer.
• Issue invoices of repairs and spare parts.
• Performs PTI and repairs at locations site & customers site.
• Provide high level technical support to external customers at their
• Interface with cross functional work teams such as field applications, customer support/services.
• Create and maintain service information in the company ERP.
• Timely and professionally handle field service calls and issues.
• Timely complete and submit all required paperwork.
• Communicate with the customer to ensure satisfaction and implement any necessary corrective actions.
• Expected to resolve any issues at the work site without interrupting the customer's business or daily activities.
• Service must be done effectively and in the shortest time possible.
• Study and interpret blueprints, schematics, manuals, wiring diagrams, repairs equipment, utilizing knowledge of electronics and using standard test instruments and hand tools to determine maintenance and repair procedures.
• Ensure that repairs & PTI standards are implemented and carried out in accordance with industry standards and best practice.
• Work closely with Field staff to implement appropriate policies to manage work flow and communication.
• Provide assistance and guidance to Junior Engineers and technicians.
• Stay updated on industry standards and technical service knowledge.
• Preforms any other duties commensurate with the capabilities of a Service Engineer.
job requirements
0 to 3 years
Not Specified


هندسة

ملخص المرشح المطلوب

Educational / Skills Requirements
• BS degree in related field (technical qualifications in mechanical engineering).
• Minimum 0-3 years' experience in the same field.
• Males only.
• Alexandria resident only.
Skills:
• Working knowledge of MS Office, Excel and Strong computer skills
• Working knowledge and ability to test and troubleshoot electrical analog and digital circuits.
• Leadership & supervision skills and the ability to work under minimum supervision.
• Understanding of the company and competitor's electrical, electronic and mechanical products and services.
• Must have good communication skills.
• Knowledge and practice of safety precautions related to working with electrical and electronic equipment.
• Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.
• Customer Service.
• Quality Oriented.
• Time management, Decision making.

الكلمات الرئيسية

Service Engineer - Alexandria

ابلاغ عن هذه الوظيفة

تنبيه: نوكري غلف فقط منصّة يجمع بين كل من الباحثين عن عمل و أصحاب العمل. ننصح المتقدمين للوظائف التحقق من شرعية أصحاب العمل المحتملين. نحن لا ندعم أي مطالبات لتحويل الأموال و ننصح بشدة ضد الإفصاح عن اي معلومات شخصية أو مالية.و ننصح أيضا زيارة تحذير أمني للمزيد من المعلومات. إذا تشك في أي غش أو احتيال اتصل بنا على abuse@naukrigulf.com

Alexandria Trading and Engineering Bureau

About this Company
ATEB Group was established on 1989 started with reefer services and maintenance after then became the authorized service agent for the only 4 reefer manufacturers; Carrier Transicold, Thermoking, Daikin, Mitsubishi and then Starcool in Egypt.
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