برنامج QA ومهندس دعم

Minimum 2 Years Experience In:
- Customer support
- Writing test plans and cases
- Quality assuring web and mobile applications
- General knowledge of enterprise software applications
- Expertise with software testing methodologies and tools
- Technical writing and review
Responsibilities include:
- Answer customer product queries and find solutions to functional issues
- Develop and implement QA test plans for the Functional Requirements Specifications documents
- Coordinate software builds, releases, and related issues with the Software Engineering team
- Participate in reviewing and providing feedback on technical documentation
- Identify software defects, design omissions, and weaknesses
- Document test cases, expected results, actual results, and provide status reports
- Report, document, and track software issues through internal defect tracking tools
- Coordinate issue escalations with the appropriate parties
- Excellent organizational, written, and verbal communication skills (English)
- B.S. in Computer Science, Engineering discipline, or equivalent