سبا موظف استقبال

Key Responsibilities:
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Provide high levels of customer service.
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Respond to Guests bookings and queries in a professional manner.
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Promote and up sell spa services and retail sales.
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Record reservations and manage the appointment schedule.
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Conduct confirmation calls.
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Checking Guests in and out, following payment procedures.
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Ensure the reception area is clean and presentable at all times.
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Manage the locker keys.
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Update and manage client profiles.
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Prepare daily reports.
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Assist in the development and updating of the spa menu.
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Reference and abide by the spa s.

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Desired Skills & Qualifications:
One (1) year spa reception experience in an international standard spa
Telephone system operations
Typing (>50 words per minute).
Computer literate (mid-advanced level) including databases.
Business Administration/Personal Assistant/Secretary.
Certificate an advantage.
Sales and/or customer service training an advantage.
Knowledge of Herbal Therapy (Preferable).