System Admin -CRM and SharePoint -Tabuk Pharma Riyadh ( Saudi Arabia - KSA)
The Senior Systems Administrator for Document and Content Management Systems will deliver application enhancements, technical project support and day-to-day application and technical support for Veeva Vault, SharePoint Online, and custom developed MS cloud applications.
Support, maintain, configure and manage Veeva Vault, SharePoint online and other document sharing platforms. Test solutions prior to deployment
Develop monitoring or other scripts to maintain the environment to requirements and security standards.
Provide technical support to new projects and enhancements for Veeva Vault, SharePoint and other applications as assigned.
Provide technical support, configuration, troubleshooting and direct support to end users.
Develop and maintain system development lifecycle documents as required
Set up and configure solutions for new SharePoint enhancements and or project requests, considering, data security, confidentiality, Personally Identifiable Information etc. Engage directly with end users to clarify requirements, issues and propose solutions and alternatives.
Resolve helpdesk tickets for SharePoint, Veeva CRM and other applications as assigned.
Minimum Qualifications :
Degree in Computer Science, MIS, Software Engineering, or related discipline with 2 years of experience with SharePoint and or SharePoint Online including supporting end users, creating sites/sub sites and or other collaborative or document sharing platforms
Understanding of software validation (GxP) and 21 CFR Part 11 requirements, GAMP5, and the industry best practices
Understanding of Personally Identifiable Information and other industry security requirements
3 years of working with scripting tools such as PowerShell, MS power Apps, power BI, Python
Requires good communication skills both verbal and written including the ability to communicate technical information to business users in non-technical terms.
Requires good problem-solving skills and analytical ability to troubleshoot and resolve problems/issues
Bachelors degree in technical area or equivalent experience.
Strongly prefer certified Veeva Vault administrator
Strongly prefer experience with document/content management solutions such as, Documentum, Rockwell,
Prefer working knowledge of MS cloud services
Prefer experience with Windows Servers and applications
Prefer experience with SAP ERP,
Prefer experience with Veeva Quality Management System (QMS)
Perks and Benefits
Best in the industry