ABOUT ORACLE CusTOMER sUCCESS
Our mission is to constantly drive
customers to adopt Oracle Cloud, guiding them towards a long-term and
sustainable utilization of their Cloud services.
Oracle Cloud is a broad set of
industry-standards based, integrated services that provide customers with
subscription-based access to Oracle Infrastructure Services, Oracle Platform
Services, Application Services and Social Services, all completely managed,
hosted and supported by Oracle. With
predictable subscription pricing, Oracle Cloud delivers instant value and
productivity for business users, developers and administrators.
Our aim is to Maximize and Accelerate the
Oracle Technology Cloud Adoption. We:
adoption by guiding customers to benefit from our latest technologies and
nurture their long-term commitment and trust in Oracle Cloud
True Care and secure a successful and smooth Cloud Experience for our
customers. We work to make our customers "Happy" and turn them into
the net retention rate
You want to change the world too,
don t you?
So what are you waiting for? Join our Tech Cloud Customer
Success Group team We re looking for a Cloud Infrastructure Specialist to
lead the adoption of the Cloud services across EMEA.
As a Cloud Infrastructure Specialist in Oracle, you
assist our customers' Adoption Journey into Technology Cloud and ensure they
get the most out of their investment.
our Cloud customers fast adoption of the Cloud acquired, throughout the entire EMEA
Teritorry (main focus is on UK customers, but customers can be anywhere in EMEA).
includes customer onboarding (technical hands-on workshops or use case
workshops), architectural advisory, use cases selection and growth and
implementation guidance (best practices, how to s), educate customers on new
features / services/ use cases
potential for growth and work with the Account team to successfuly close this
high customer Satisfaction through the adoption of the Oracle IaaS
with internal Oracle stakeholders to align account activities with the
customer's business case and strategy
and identify adoption and utilization trends, provide recommendations based on
risk and customers business needs
Cloud Specialist in the respective area of expertise
Public Cloud expertise e.g. Oracle Public Cloud, AWS, Azure, Google Cloud, VMware,
Infrastructure knowledge: Systems, Storage,
Networking , IT Operations, Virtualization technologies, Operating
of Container technologies and DevOps
in a customer-facing, role such as consultant, solutions engineer or hands-on Cloud
Architect in the Cloud ecosystem
energy and ability to evangelize and expand the footprint of seeded markets in
the public cloud platform