عربي

الصفحة الرئيسية وظائف في المملكة العربية السعودية وظائف في الرياض وظائف Technical Leader في الرياض رئيس تقنيقي

Technical Leader - Customer Delivery

Cisco

يعين في أغسطس-أب 30, 2019

5 - 6 سنوات الر ياض - السعودية

أي تخرج. أي جنسية

عدد الشواغر01

الوصف الوظيفي

ايميل الوظيفة
تم إرسال البريد الإلكتروني بنجاح.

The Customer Experience (CX) Technical Leader (TL) will be responsible for identifying Customer challenges and craft operational business proposals and solutions.
• Translate: The TL will be able to bridge between IT and the board room. You will be able to explain technical challenges in a business context and vice versa. They can articulate how business requirements translate into design decisions and how design decisions enable/impact the business
• Integrate: The TL will understand the technical environment end-to-end. You will be expected to know how changes in one architecture could impact another architecture. If there are multiple architectures and partners involved, you will be responsible for the coordination of everything in the technical solution - they don t need to know everything, but they need to synchronize the people who do
• Bridge: The TL is the bridge between pre-sales and post-sales. You will need to partner with the CSA/SE to ensure we have a smooth transition from what we ve sold (and the associated customer expectations) and what we ultimately deliver
• Expand: The TL will have a unique relationship with the operations and architecture teams. Your role will be to feed intelligence back into the account team to enable them to sell more. You will instinctively know that a competitor is having challenges and make recommendations to the CSA/Client Exec that it is a good day to talk about a relevant Cisco solution. The TL should help expand our relevance and enable the product sales team.
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خدمات تكنولوجيا المعلومات


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ملخص المرشح المطلوب

You ll have a deep understanding of Customer Business and IT Strategies
• A specialisation in a Regional and Vertical Relevance (i.e. future trends, pain points, regulatory requirements) and knowledge of competitor landscape solutions
• Well known for your Technical Excellence and have a natural ability to converse in both technical and executive audiences
• Broad Technical experience (CCIE highly preferred)
• Deep understanding of Cisco Services Portfolio
• Expert in Services Tools & Automation
• Experienced management consultant with the ability to understand customer business and technology environment (at industry and corporate level) that influence strategic architecture and technology decisions
• You ll be known for your keen problem solving, critical thinking, active listening and negotiating skills
• Change Management
• Business Writing, Board Level Presentation and Communication skills
• Leadership and Innovation

الكلمات الرئيسية

Technical Leader - Customer Delivery

ابلاغ عن هذه الوظيفة

تنبيه:نوكري غلف فقط منصّة يجمع بين كل من الباحثين عن عمل و أصحاب العمل. ننصح المتقدمين للوظائف التحقق من شرعية أصحاب العمل المحتملين. نحن لا ندعم أي مطالبات لتحويل الأموال و ننصح بشدة ضد الإفصاح عن اي معلومات شخصية أو مالية.و ننصح أيضا زيارةتحذير أمنيللمزيد من المعلومات. إذا تشك في أي غش أو احتيال اتصل بنا علىabuse@naukrigulf.com

Cisco


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الاتصال

الاسم / التعيين:
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موقع الكتروني https://wuzzuf.net/jobs/p/227383-Technical-Leader---Customer-Delivery-Cisco-Riyadh-Saudi-Arabia


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