مشغلي الهاتف

Job Descriptions
Provides courteous service to customers by operating the switchboard according to the standards.
Communicates clearly and courteously using up-beat tone.
Demonstrates fluency in the use of equipment.
Transfers incoming calls promptly to the appropriate extension.
Assists guests to make long distance calls by instructing them on the appropriate procedures and/or placing calls for them.
Responds to customers questions regarding the hotel, in-house facilities and local events.
Takes and delivers accurate and complete messages.
Accepts, records and executes wake-up calls, insuring the guest is awakened as requested.
Knows well the Room service menu.
Requirements:
Experience in front office
Hands-on approach and lead-by-example work style
Commitment to delivering exceptional guest service with a passion for the hospitality industry
Ability to find creative solutions with proven problem-solving capabilities offering support where required
Personal integrity, with the ability to work in an environment that demands excellence, time and energy
Experience of working with IT systems on various platforms
Strong communication skills
Skills Required
Telephone Skills
Opera
Compensation & Benefits
• Basic Salary: To be discussed during interview
•Accommodation: Provided
•Transportation: Provided
•Annual Paid Leave: Provided
•Employment Visa: Provided
•Flight Tickets: Provided
•Medical Insurance: Provided