The Tour Guide is responsible for accompanying clients, during the trips, and providing them with detailed valuable information about the destination including geography, economy, history, culture, heritage, and ecotourism.
Coordinate & follow-up itinerary tours for groups, individuals and VIP clients.
Meet and greet all guests promptly at scheduled time and outline the tour timeline before proceeding.
Escort guests through the tour, taking breaks as needed, and provide relevant details with directions when needed.
Educate/familiarize tourists about the destination, traditions, historical places, and attractions.
Articulate key information to guests in an engaging manner and answer all queries.
Ensure that the tour is moving as scheduled while being considerate to guests.
Determine if any guests have physical restrictions that should be considered and act accordingly.
Provide safety information as well as security protocols as needed and escalate promptly.
Perform on-the-spot problem solving for any challenges in a well-behaved manner.
Market and sell travel products & tour packages.