•Identifies the customers' requests, analyses them with his Supervisor/Foreman, and refines the diagnostic process.
•Performs the requested work, in observance of the manufacturer's methods (recommendations and operating procedures) to ensure efficient use of time.
•Communicates with the foreman during the work to inform him of the check results and of his work, and also to ask for his help or assistance and assists Technicians as needed.
•Masters the various repair techniques and uses the documentation as necessary, sharing his knowledge with Technicians.
•Observes the safety rules defined for the equipment, instruments and products.
•Observes the work time set by the Foreman.
•Carries out, on his own initiative, minor work not requested by the customer.
Places protective equipment on the vehicle (if not already done).
•Prepares, under the foreman's responsibility, the supplies outward sheet for parts to be replaced and transfers them from the Spare Parts to service as required.
•Prepares the tools, equipment required to complete each task and ensures all components at the periphery of the work location are in operational condition.
•Performs safety inspections and completes the quality control sheets and necessary test documents.
•Undertakes the requested work in accordance with the work order.
•Identifies additional work, non-conformance and rapidly communicates them to the Foreman and documents the incidences on the work order.
Informs the Foreman of any incident which might cause a delivery delay.
•Perform selective sorting of waste, within the frame of the applicable rules.
•Performs diagnostic tests using appropriate equipment.
•Prepares the vehicle for delivery by ensuring all equipment and accessories are in place and the vehicle has been cleaned, returning any damaged or old parts to the customer if requested.
•Observes the work schedules and times set by the Job Controller / Foreman.
•Applies the manufacturer's directives and the safety rules.
•Searches for information in the available documentation (technical manuals, repair booklets, supplier’s data).
•Observes the labor analysis procedures and supplies and parts issuing procedures.
High School Certificate/ Diploma (12 years of schooling education), • Preferably 3 years Diploma (OR) 2 year I.T.I in Automobile
Preferably 3 years Diploma (OR) 2 year I.T.I in Automobile Knowledge of Product, 5W2H probing skills, Smart selling, Telephone handling skills & Customer handling skills
Valid UAE drivers’ licence would be an added advantage.