Ability to work with POS touch system. Must be organized, efficient, possess good communication skills and is service minded.
Professionalism and immaculate Appearance
Menu knowledge including ingredients and awareness of all food allergies that might be noted
Alcohol service, safety and laws
Order taking and suggestive selling and promotions
Food service delivery
Bank and cash handling
Food safety and Sanitation Procedures
Required Position Skills
Oral Communication Skills
Planning and organizing skills
Problem solving skills
Customer service appreciation and awareness
Other Skills / Abilities:
Focus on the Customer. . . Seek to understand the guest and internal customer and meet the needs of both the customer and the Company.
Attend to Details . . . Ensure that work is accurate, thorough and to the highest standards.
Take Responsibility . . . Demonstrate personal ownership to tasks and follow through to get the required results.
Apply Professional, Product or Technical Expertise . . . Demonstrate the ability to apply technical, professional or product expertise to everyday hotel situations.
Foster Teamwork . . . Work well in a team environment and motivate teams to sustain exceptional levels of performance.
Clarify and provide information so that coworkers, customers, and suppliers understand and can take action.
Fluency in English is required, additional language ability is a bonus
Ability to read, speak and write English
Must be able to think freely and make decisions on own pertaining to job responsibility
Able to perform duties without great supervision
Ability to keep calm, responsive and friendly under pressure
Able to handle a variety of different tasks at once as well as challenges that may arise with guests, customers and/or employees
Knows when to request help or assistance from supervisor
This is a very fast paced busy environment
Regular attendance in conformance with the standards, which may be established by Taj Dubai from time-to-time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Employees may be required to work varying schedules to reflect the business needs of the Hotel
This position is monitored by direct/indirect supervision to insure all unit procedures are adhered to.
Upon employment, all employees are required to fully comply with Taj Dubai rules and regulations for the safe and efficient operation of the Hotel. Employees who violate any rules and regulations or policies and procedures will be subject to disciplinary action up to and including termination of employment
At all times safety and health hazards should be foremost in the minds of all employees. All employees must acquaint themselves with HACCP Standards regarding proper use, disposal and storage of chemicals, must practice common sense and not expose themselves to any work procedures which are not within the bounds of good safe practice or in the Hotel Safety Procedures.