Job Responsibilities include:
• Designing and implementing innovative Zoho CRM solution and deliver on time and to specification with high level of quality.
• Creating Workflows and Plugins CRM customization Collaborate With Other Departments Integrating Zoho with other internal applications.
• Consulting covering all aspects including supporting the sales team, operation team, product demonstrations, analysis, implementation and training of end users.
The ideal candidate will have:
• Minimum 4 years experience in Zoho One / CRM / Creator / Books Implementation, Customization, Integration & Automation.
• Solid hands-on experience working with Zoho Creator.
• Experience with Automation, Workflows, Custom Modules & Custom Functions.
• Good understanding of Zoho CRM, Zoho Creator, Zoho Products (Zoho Recruit, Zoho Projects, Zoho People, Zoho Desk, Zoho Books) etc.
• Detailed experience with Zoho CRM architecture & APIs.
• Experience on PHP, REST APIs, HTML & CSS.
• Zoho developer with experience of the Zoho Suite (Zoho CRM, Zoho Books, Zoho Sign & more).
• Assist users in day to day questions or technical concerns through Support Central
• Participate in fact-finding/information gathering sessions and will work with team members to identify requirements and develop solutions.
• Ability to integrate Zoho with other applications
• Strong analytical and logical thinking.
• Set up access and control of users.
• Effectively utilize Zoho modules features to automate various business processes.
• Work with Zoho support team to resolve any reported issues. Track issues and provide periodic updates.