أرسل لي وظائف مثل هذه
الخبرة
1 - 6 سنوات
الراتب الشهري
($811 - $1,081) د.إ 3,000 - 4,000
موقع العمل
التعليم
أي تخرج()
الجنسية
أي جنسية
جنس
أي
عدد الشواغر
1 عدد الشواغر
الوصف الوظيفي
الأدوار والمسؤوليات
- Manage and optimize CRM system configurations, including user roles, security settings, and data access permissions, ensuring data integrity and compliance.
- Develop and implement CRM workflows and automation rules to streamline sales, marketing, and customer service processes, improving efficiency.
- Provide ongoing CRM user training and support, creating documentation and troubleshooting issues to maximize user adoption and proficiency.
- Oversee data migration, cleansing, and integration efforts, ensuring seamless data transfer and accurate reporting across systems.
- Analyze CRM data to identify trends, generate reports, and provide actionable insights for business decision-making.
- Collaborate with cross-functional teams to gather requirements, customize the CRM, and align CRM strategies with business objectives.
- Monitor system performance and proactively address technical issues, ensuring optimal CRM functionality and availability.
- Stay updated on CRM best practices, new features, and industry trends, recommending and implementing improvements.
- Manage CRM integrations with other business systems, such as marketing automation platforms and e-commerce sites, to enhance data flow.
- Ensure data privacy and security within the CRM system, adhering to company policies and data protection regulations.
الملف الشخصي المطلوب للمرشحين
- Bachelor's degree in Information Technology, Business Administration, or a related field is preferred.
- Possesses at least 3 years of hands-on experience as a CRM Administrator or similar role, demonstrating a proven track record.
- Experience with CRM platforms such as Salesforce, Microsoft Dynamics 365, or similar systems is essential.
- Demonstrates proficiency in data analysis, reporting, and data management, including data migration and cleansing.
- Strong understanding of business processes, particularly in sales, marketing, and customer service.
- Exhibits excellent communication, interpersonal, and training skills to effectively interact with users and stakeholders.
- Possesses strong analytical and problem-solving abilities, with a knack for identifying and resolving technical issues.
- Demonstrates a proactive and detail-oriented approach, with a commitment to ensuring data accuracy and system integrity.
- Familiarity with data privacy regulations (e.g., GDPR, CCPA) and data security best practices is highly desirable.
- Holds relevant CRM certifications (e.g., Salesforce Certified Administrator) or related IT certifications.
نوع العمل
- دوام كامل
القطاع المهني للشركة
المجال الوظيفي / القسم
الكلمات الرئيسية
- CRM Systems Administrator
- Data Management
- CRM Lead
- CRM Analyst
- CRM Specialist
- Data Analysis
- Reporting
NAFFCO FZCO
NAFFCO was founded in Dubai, UAE to become the world's leading producer and supplier of life safety solutions. By recognizing the importance and convenience of having easy access to multiple safety services, we became specialized by offering complete solutions under one roof for all types of high quality firefighting equipment, fire protection systems, fire alarms, addressable emergency systems, security systems, custom-made vehicle such as fire trucks, ambulances, mobile hospitals and airport rescue firefighting vehicles (ARFF). With the most talented and dedicated employees from around the world, NAFFCO has over 450 passionate engineers and over 3 million square feet of manufacturing facilities. We are currently exporting to over 100 countries worldwide. Our products have been consistently certified by UL, FM, BSI, LPCB and Global Mark according to the latest International Quality Standard for their strict adherence to ISO 9001 quality management systems and certified for ISO 14001 environmental management systems and BS OHSAS 18001 for occupational safety by UL DQS. Our success is driven by our 'passion to protect'; our vision is to become the world's number one provider of innovative solutions in protecting life, environment and property.
قراءة المزيدSam Mathew - Manager Talent Acquisition
JAFZA Dubai P.O Box: 262169 - United Arab Emirates, Dubai, United Arab Emirates (UAE)