Airport Duty Officer

RAK Airport

Functional Accountabilities-Area of Contribution-Key Activities

Process

• Conduct movement area inspections.
• Provide follow-me service to aircraft/vehicles.
• Conduct aircraft turnaround audit.
• Facilitate work services in the airside.
• Enforce safety regulations in the airside.
• Provide ADP training.
• Maintain surveillance on all airside movements(vehicle/aircraft/personal) Maintain up to date departmental records/documents.
• Initiate emergency action.
• Preliminary investigation of accident/incident
• Wildlife management
• Obstacle management

Customer and Reporting

Internal

With all department Managers and Heads

Reasons for Interaction

Coordination for efficient airside operation

External

Customs, Immigration, Airport security department, Federal police, Airline engineers, Air traffic control, National ambulance, Wildlife control. Pilots. Meteorological Department, ADNOC, DCA PRO, and Alpha Catering. VIP/ Airport Visitors

Reasons for Interaction

For safe and efficient conduct of airside operations

Educational Qualifications

Graduation

Professional Qualifications

Must have exceptional communication skills to effectively communicate with all Customers and stakeholders, senior management, government agencies, emergency Services to ensure that the operational plans and activities are executed efficiently and effectively.

Must have knowledge in:

Sound knowledge in GCAA regulations.

Certification in airside operation management

• Safety Management System (SMS)
• Health & Safety Regulations
• Airport emergency plans
• Accident and incident investigation
• Airside standard operating procedures
• Basic audit skills

Required Experience

Minimum five years of experience in airside operations management

Other Requirements- Safety accountability and responsibilities

All staff has the following safety responsibilities and is accountable to their supervisor(s) and Head of Department:

• To comply with the relevant safety requirements and procedures outlined in the Aerodrome Operations Manual and Safety Management System and any other instructions or notices issued by Ras Al Khaimah International Airport.
• To comply with the safety requirements detailed within their training.
• To advise their Head of Department and the Airport Duty Officer team of any safety occurrence or system failure and to identify and report any situation of potential risk or concern affecting safety via one of the following means.
• Report directly to the Safety Department or an immediate supervisor.
• Submitting a preliminary Accident/ Incident Report.
• Support safety audits as and investigations as they occur.

Competencies-Level of Proficiency

Behavioural Competencies

• Initiative & Problem Solving: High

Technical Competencies

• Microsoft office Applications: High
• Communication skills: High
• Sound knowledge in GCAA regulations: High
• Safety Management System (SMS): High
• Health & Safety Regulations: High
• Airport emergency plans: High
• Accident and incident investigation: High
• Airside standard operating procedures: High
• Basic audit skills: Medium