Assistant Credit Manager Hotel Credit Control and Risk Management

Accor Group

Key Responsibilities

• Review and analyze customer credit applications, financial statements, credit reports, and payment history
• Assist in determining suitable credit limits and terms based on detailed risk assessments
• Monitor credit performance and escalate anomalies or emerging risks
• Support new customer account setup and credit approval processes
• Review AR aging reports and follow up on overdue accounts
• Coordinate with customers to resolve billing discrepancies and payment delays
• Recommend appropriate actions on high-risk accounts including holds, collections, or negotiations
• Contribute toward monthly cash collection targets
• Identify credit risks and propose proactive mitigation strategies
• Maintain accurate credit files, documentation, and periodic credit limit reviews
• Prepare regular credit exposure reports, overdue summaries, and collection status updates
• Assist in developing and implementing updated credit policies and procedures
• Support audits by providing necessary credit documents and reconciliations
• Work closely with Sales, Finance, and Operations to support order processing and resolve disputes efficiently

Skills Set

• Credit analysis and evaluation
• Financial statement review
• Risk assessment and credit limit management
• Accounts receivable and collections follow-up
• ERP and accounting systems
• Excel and reporting tools
• Documentation and audit support
• Dispute resolution and customer handling
• Policy implementation and process improvement