Assistant Relationship Manager - Liabilities Emirates Islamic

Job Purpose

The sales staff is responsible for acquiring new-to-bank customers across individual and entity segments, focusing on CASA (Current and Savings Account) as the foundation for long term banking relationships. The role involves offering a range of financial products, including Current Accounts, Savings Accounts, Fixed Deposits, Bancassurance and FX Remittances to meet customer needs. Additionally, the position includes managing entity accounts for up to 3 months ensuring smooth onboarding and engagement while contributing to the growth of the growth of the bank s Fixed Deposit and CASA portfolio.

What You Will Be Doing

• To develop and explore new markets and customers within the assigned territory to enhance sales volumes.
• Offer a range of financial products, including Fixed Deposits, Bancassurance, and FX Remittances, to meet customer needs. Additionally, the position includes managing entity accounts for up to three months
• Responsible in ensuring smooth onboarding and engagement while contributing to the growth of the bank s Fixed Deposit and CASA portfolio.
• Comply with the approved policies, procedures and norms to protect the organizations & customers interest.
• Accountable for regular monitoring of client satisfaction and service quality levels by ensuring that client expectations are consistently met and exceeded. Unique contribution of job holder is to achieve given targets and provide new and existing customers high standards of customer service
• Provide professional and expert advice on products & services to customers and business leads to other units to ensure that business opportunities are realized