Broker Operations Officer

First Abu Dhabi Bank

Job Details

Location: United Arab Emirates

Location: Dubai

Industry: Banking / Mortgage Professionals

Function: Administrative Support

What You ll Do

• Reconcile broker invoices, loan documents, and deferral closures ensuring accuracy and compliance
• Liaise with brokers to resolve invoice-related queries and follow up on pending items
• Process invoices and evaluations end-to-end while maintaining detailed records
• Manage daily reconciliation of broker leads and update status for all cases
• Maintain and circulate evaluation trackers and update master sheet trackers regularly
• Prepare payment control sheets in line with GIA requirements and governance needs
• Support the department in RCSA, BIA, BCP, and KRI documentation and compliance requirements
• Generate pipeline reports and team achievement summaries for management
• Assist new staff members with onboarding, training, and operational support requests

Ideal Profile

• Bachelor s degree in Finance, Banking, or a related discipline
• 1 2 years of relevant banking experience, with prior exposure to broker operations preferred
• Strong knowledge of invoice processing, reconciliations, and reporting
• Good communication and coordination skills to liaise with brokers and internal teams
• Strong organizational skills with attention to accuracy and detail
• Proficiency in MS Office and ability to manage trackers and reporting tools
• Team player with a proactive approach to problem-solving and compliance

Why Join Us

• Work with the UAE s largest and most secure financial institution
• Gain hands-on experience in broker operations, compliance, and reporting
• Opportunity to develop within FAB s diverse and dynamic financial environment
• Competitive tax-free salary and full benefits package
• Collaborative work culture with professional growth and training opportunities