Digital Product Manager Al Futtaim Private Company (LLC)

Product Management

• Own the digital product roadmap for Private Banking across Wealth Management and Daily Banking journeys.

• Translate business needs, client insights, and RM feedback into clear user stories, requirements, and acceptance criteria.

• Prioritize and manage the product backlog, ensuring alignment with business goals and client needs.

• Work closely with Technology, UX/UI, and agency partners to deliver features, enhancements, and new capabilities.

Journey Optimization

• Support the design and optimization of digital journeys including onboarding, payments, servicing tools, portfolio views, and advisory features.

• Partner with CX & Service Design to validate journeys through testing, client insights, and usability research.

• Collaborate with Wealth and Daily Banking teams to ensure digital tools support advisory workflows and day-to-day servicing needs.

Compliance and Performance Monitoring

• Ensure all product releases meet regulatory, compliance, and information-security requirements.

• Monitor product KPIs such as engagement, usage, conversion, servicing efficiency, and digital adoption.

• Drive continuous improvement through experimentation, A/B testing, analytics, and client feedback loops.

Innovation

• Support innovation initiatives such as personalization, automation, digital advisory tools, and real-time reporting for Private Banking clients.