Director Solution Consulting

Planet

Support Commercial teams throughout the sales lifecycle, from discovery through close, for integrated payment gateway opportunities (in-store and online).

• Act as the technical and solutions expert for card-present and e-commerce integrations, APIs, SDKs, terminals, and platform capabilities.
• Lead customer discovery sessions to understand business requirements, technical environments, and integration needs.
• Design end-to-end payment solutions tailored to customer use cases, including POS integrations, online checkout flows, and omnichannel experiences.
• Deliver compelling solution presentations and product demonstrations to technical and non-technical stakeholders.
• Respond to RFPs/RFIs and contribute to proposals with solution architectures and technical content.
• Collaborate with Product and Engineering teams to provide feedback from the field and influence roadmap priorities.
• Support proof-of-concepts and pilot implementations where required.
• Ensure smooth handover from sales to implementation, documenting solution designs and customer requirements.
• Stay current on Planet s product portfolio, payment technologies, and industry trends.

Who you are:

• Experience in a Solutions Consultant, Sales Engineer, or Technical Pre-Sales role within payments.
• Strong technical knowledge or understanding of payment ecosystems, including:
• Card-present payments (Oracle, Shiji, Agilysys, etc)
• E-commerce gateways and online checkout
• APIs and system integrations
• Comfortable engaging with both business and technical stakeholders.
• Experience supporting enterprise or mid-market commercial sales teams.
• Ability to translate complex technical concepts into clear business value.
• Strong presentation and communication skills.
• Familiarity with POS systems, commerce platforms, or hospitality/retail environments is a plus.
• Self-starter mindset with the ability to manage multiple opportunities simultaneously.
• Hands-on experience with payment gateways or acquiring platforms (nice to have).
• Knowledge of omnichannel commerce architectures (nice to have).
• Experience with REST APIs and basic integration concepts (nice to have).
• Background in hospitality or retail technology (nice to have).