Global Transaction Banking Sales

Barclays Shared Services Pvt. Ltd

Purpose of the role

To generate revenue and promote the bank's diverse product and service offerings to various customer segments.

Accountabilities

• Identification of potential customers, analysing their needs and preferences, and staying abreast of emerging market trends and competitor strategies.
• Creation of detailed profiles for target customer segments, outlining their demographics, financial habits, and pain points to tailor sales approaches and product recommendations.
• Relationship management of potential and existing customer relations through the execution of high-quality customer support, by responding to queries and resolving issues, gaining their customer trust, and understanding their financial goals and challenges.
• Understanding of the features, benefits, risks, and compliance requirements of various banking products and services offered. Understanding of the key features, benefits, risks, enhancements, and regulatory requirements of new and existing banking products, and communicate insights clearly to potential customers to address their financial needs.
• Development of compelling sales pitches and proposals that showcase the value proposition of the bank's offerings to convert leads into customers, and negotiation of terms that are beneficial for both the client and the bank.
• Collection and analysis of customer feedback on various products, services, and overall experience, to support the development of reports that communicate key findings to relevant stakeholders, to inform product development and sales strategies.
• Monitoring of lead conversion rates, customer acquisition costs, and other relevant metrics to assess sales performance and identify areas for improvement.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave.

Join us as a Global Transaction Banking Sales, based in Dubai, where you ll work directly with clients across the Middle East to deliver practical solutions across trade and working capital, liquidity, payments, and cash management.

You ll be part of a six-person team, supporting senior colleagues while starting to take on your own client relationships and revenue goals. The role sits close to Coverage and Product, giving you regular exposure to client conversations and a direct role in shaping solutions that fit client needs, from trade finance structures to cash centralisation and payment setups.

Alongside client engagement, you ll support deals from early discussions through to delivery, working with Product, Risk, Legal, and Operations to shape solutions and keep transactions moving. You ll also stay close to onboarding and implementation, helping clients transition smoothly onto bank systems, particularly for more complex trade and cash setups.

This role suits someone at an early stage in their transaction banking sales career who enjoys client interaction and wants to build commercial judgement, credit awareness, and execution skills.

To be successful in this Global Transaction Banking Sales role, you ll bring:

• Experience working across transaction banking, including trade and working capital, liquidity, payments, and cash management, or a closely related area
• A solid grounding in trade products and working capital solutions, alongside an emerging ability to review credit risk and assess transaction structures
• Familiarity with corporate treasury practices, trade documentation, and the flow of cross-border transactions
• Clear thinking when working through deals, with a focus on quality, follow-through, and working well with different teams
• An understanding of UAE regulatory expectations, with exposure to trade corridors across the Middle East and Asia seen as useful
• A degree-level education, with additional qualifications such as CDCS, CITF, CFA, or ACI considered a plus