Guest Experience Expert
Marriott
صاحب عمل نشط
نشرت قبل 5 ساعات
أرسل لي وظائف مثل هذه
الجنسية
أي جنسية
جنس
غير مذكور
عدد الشواغر
1 عدد الشواغر
الوصف الوظيفي
الأدوار والمسؤوليات
Job Description
Guest Experience Expert Sheraton Mall of the Emirates Dubai, UAEbr>
Key Responsibilities
- Assist guests with check-in, check-out, and general service requests
- Provide information about hotel facilities, local attractions, and services
- Ensure smooth coordination between front office, housekeeping, and other teams
- Handle guest concerns professionally and escalate when needed
- Support daily lobby operations and maintain guest flow
- Prepare reports, update guest information, and complete documentation
- Respond promptly to guest inquiries through phone, email, or in person
- Ensure guest requests are handled accurately and efficiently
- Maintain cleanliness and organization of the front desk areabr>
- Contribute to creating a warm, welcoming atmosphere for all guests
Skills Set
- Customer handling and service etiquette
- Front desk operations knowledge
- Communication and interpersonal skills
- Basic administrative and reporting skills
- Team collaboration and coordination
- Time management and organization
Why Join Us
- Work in a globally recognized hospitality brand
- Supportive culture focused on career growth and development
- Opportunities to learn cross-department skills
- Be part of a dynamic and diverse hotel team
- Strong commitment to employee well-being and professional growth
الملف الشخصي المطلوب للمرشحين
Ideal Profile
- Previous experience in guest services or front office preferred
- Good communication and customer service skills
- Ability to multitask in a fast-paced environment
- Positive, friendly, and service-oriented personality
- Comfortable standing, walking, and moving around during shifts
- Attention to detail and problem-solving abilities
المجال الوظيفي / القسم
الكلمات الرئيسية
- Guest Experience Expert
تنويه: نوكري غلف هو مجرد منصة لجمع الباحثين عن عمل وأصحاب العمل معا. وينصح المتقدمون بالبحث في حسن نية صاحب العمل المحتمل بشكل مستقل. نحن لا نؤيد أي طلبات لدفع الأموال وننصح بشدة ضد تبادل المعلومات الشخصية أو المصرفية ذات الصلة. نوصي أيضا زيارة نصائح أمنية للمزيد من المعلومات. إذا كنت تشك في أي احتيال أو سوء تصرف ، راسلنا عبر البريد الإلكتروني abuse@naukrigulf.com
Marriott
Sheraton Mall of the Emirates Hotel Dubai is part of Marriott International s global portfolio, known for its welcoming spirit and exceptional guest service standards. The hotel connects modern hospitality with meaningful guest experiences, offering a collaborative work environment where team members grow, succeed, and deliver memorable stays to travelers from around the world.