أرسل لي وظائف مثل هذه
الجنسية
أي جنسية
جنس
غير مذكور
عدد الشواغر
1 عدد الشواغر
الوصف الوظيفي
الأدوار والمسؤوليات
Greet guests upon arrival and assist with the check-in process.
- Handle check-out procedures, including billing and payment processing.
- Address guest inquiries, requests, and complaints promptly and professionally.
- Provide information about hotel amenities, services, and local attractions.
- Manage room reservations and cancellations using the hotel s booking system.
- Assist with modifications to existing reservations.
- Relay messages and information to guests and team members.
- Coordinate with housekeeping and maintenance teams to fulfil guest requests.
- Handle payments and maintain accurate financial records.
- Ensure adherence to hotel policies and procedures, especially concerning safety and security.
- Handle emergency situations calmly and efficiently.
- Maintain accurate guest records and documentation.
- Assist with inventory management of supplies and amenities.
الملف الشخصي المطلوب للمرشحين
High school diploma or equivalent; a degree in hospitality management or a related field is a plus.
- Previous experience in customer service or the hospitality industry is preferred.
- Familiarity with hotel management software and Microsoft Office Suite..
- Strong communication and interpersonal skills.
- Ability to handle stressful situations and resolve conflicts effectively.
- Attention to detail and strong organizational skills.
- Proficiency in using computer systems
- Basic math skills for handling payments and transactions.
- Ability to work flexible hours, including nights, weekends, and holidays.
المجال الوظيفي / القسم
الكلمات الرئيسية
- Guest Service Agent
تنويه: نوكري غلف هو مجرد منصة لجمع الباحثين عن عمل وأصحاب العمل معا. وينصح المتقدمون بالبحث في حسن نية صاحب العمل المحتمل بشكل مستقل. نحن لا نؤيد أي طلبات لدفع الأموال وننصح بشدة ضد تبادل المعلومات الشخصية أو المصرفية ذات الصلة. نوصي أيضا زيارة نصائح أمنية للمزيد من المعلومات. إذا كنت تشك في أي احتيال أو سوء تصرف ، راسلنا عبر البريد الإلكتروني abuse@naukrigulf.com
IBIS STYLES
ibis Styles Dubai Dragon Mart Hotel is located on Al Awir Road (E44), just 15 minutes from Dubai International Airport and with easy access to International City and Dragon Mart. Experience an extraordinary blend of style and comfort at ibis Styles Dragon Mart Inspired by the Arabian Desert and Oasis, our lobby, with its skylight ceiling, transforms into a romantic haven bathed in occasional moonlight./p>