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الخبرة
0 - 1 عام
موقع العمل
التعليم
دبلوم(ادارة فنادق), بكالوريوس إدارة الفنادق(ادارة فنادق)
الجنسية
هندي, النيباليه
جنس
ذكر
فوائد
Accomodation, Annual Air Ticket, Annual Leaves As Per Labour Law, Food, Medical Insurance, Paid Leaves, Transportation, Visa
عدد الشواغر
1 عدد الشواغر
الوصف الوظيفي
الأدوار والمسؤوليات
- Greet guests with a warm and friendly demeanor, ensuring they feel welcomed and valued from the moment they enter.
- Manage check-in and check-out procedures efficiently, minimizing wait times while ensuring accuracy in guest information.
- Handle reservations, modifications, and cancellations with precision, utilizing the hotel's property management system effectively.
- Address guest inquiries and complaints promptly, demonstrating a commitment to exceptional customer service and problem resolution.
- Coordinate with housekeeping and maintenance teams to ensure rooms are ready and any issues are addressed swiftly.
- Process payments and maintain accurate records of transactions, ensuring adherence to financial policies and procedures.
- Provide local information and recommendations, acting as a knowledgeable resource for guests seeking to explore the area.
- Assist in managing the hotel’s occupancy levels, optimizing room availability and maximizing revenue opportunities.
- Stay updated on hotel policies, promotions, and events to effectively communicate offerings and enhance the guest experience.
الملف الشخصي المطلوب للمرشحين
- High School Diploma or equivalent; a degree in hospitality management is a plus, showcasing foundational knowledge in hospitality.
- At least 1-2 years of experience in a front desk or customer service role within the hospitality industry, demonstrating hands-on expertise.
- Proficiency in hotel management software and Microsoft Office Suite, enabling efficient operation and communication.
- Ability to work flexible hours, including weekends and holidays, reflecting the demands of the hospitality industry.
- Problem-solving skills to address guest issues effectively, showing initiative and resourcefulness under pressure.
- Positive attitude and a passion for hospitality, reflecting a genuine desire to provide memorable guest experiences.
نوع العمل
- دوام كامل
المجال الوظيفي / القسم
الكلمات الرئيسية
تنويه: نوكري غلف هو مجرد منصة لجمع الباحثين عن عمل وأصحاب العمل معا. وينصح المتقدمون بالبحث في حسن نية صاحب العمل المحتمل بشكل مستقل. نحن لا نؤيد أي طلبات لدفع الأموال وننصح بشدة ضد تبادل المعلومات الشخصية أو المصرفية ذات الصلة. نوصي أيضا زيارة نصائح أمنية للمزيد من المعلومات. إذا كنت تشك في أي احتيال أو سوء تصرف ، راسلنا عبر البريد الإلكتروني abuse@naukrigulf.com
Mark inn hotel deira