IT Administrator

Confidential Company

Plan, design, implement, and maintain physical and virtual IT systems including servers, network infrastructure, and software applications.

Administer Active Directory, Office 365, VMware ESXi.

Configure and maintain firewalls (SonicWall, pfSense), L2/L3 D-Link switches, and enterprise wireless networks.

Manage NAS for shared storage and disaster recovery (DR); perform server backups using Veeam with replication across data centres and branches.

Administer centralized antivirus/antimalware protection (Avast) and maintain a tested disaster recovery plan.

Provide administration and technical support for enterprise applications: LMS, ERP, HRMS, CMS, and Zoho.

Manage biometric time & attendance systems (face recognition and RFID) and smart signage/device infrastructure (Smart TVs).

Support AV setups, smart boards, and multimedia systems across classrooms, halls, and common areas.

Coordinate technical support with external software vendors including Koha, OPEC, and Focus.

Administer Avaya IP PBX telephone systems and manage corporate communication lines via Etisalat portal.

Configure and maintain VPN access for remote users and ensure secure interconnectivity across all sites.

Configure and oversee CCTV surveillance systems and biometric access controls.

Monitor system performance and ensure security compliance across all IT assets.

Contribute to IT strategy development, annual budget planning, and policy formulation.

Assess, recommend, and coordinate procurement of new IT equipment and software with vendors.