IT Administrator

Confidential Company

IT Infrastructure & Systems

• Manage and maintain servers, networks, LAN/WAN, structured cabling, and IT infrastructure.

• Administer Windows Server , Active Directory, Azure AD, and virtualization environments.

• Ensure high system availability, performance, and data integrity.

Network & Security

• Configure and manage firewalls, VPNs, routers, and network security systems.

• Handle endpoint security solutions (antivirus, firewall policies, monitoring).

• Manage backup solutions (SaaS / IaaS) and disaster recovery processes.

• Monitor network performance and troubleshoot security or connectivity issues.

User & Device Management

• Set up laptops, desktops, printers, POS systems, and peripherals for new and existing users.

• Provide L1/L2 technical support (onsite and remote) across UAE and regional offices.

• Support Windows, macOS, Linux, Android, and iOS devices.

CCTV, Access Control & Telephony

• Manage CCTV surveillance systems, biometric access systems, IP telephony, and related hardware.

• Perform preventive maintenance and troubleshooting.

Software & Applications

• Support business applications, including Microsoft Dynamics CRM (on-premise & cloud).

• Assist with software installations, updates, licensing, and documentation.

• Maintain IT documentation, SOPs, and asset records.

Vendor & Asset Management

• Coordinate with IT vendors, SaaS providers, and hardware suppliers.

• Assist management in vendor evaluation, quotation comparison, and procurement.

• Manage IT assets, warranties, and AMC contracts.

Compliance & Improvement

• Ensure IT policies, data security standards, and compliance requirements are met.

• Identify risks and recommend improvements to enhance system efficiency and security.

• Provide regular IT status reports to management.