Kids Club Attendant Mandarin Oriental Hotel Group

Based at the Mandarin Oriental Downtown, Dubai within the Kids Club Department in Dubai, the Kids Club Attendant is responsible for supervising and engaging young guest in a safe, fun, and nurturing environment while delivering age-appropriate activities that align with the Mandarin Oriental service standards. Kids Club Attendant reports to Kids Club Supervisor.

As a Kids Club Attendant, you will be responsible for the following duties:

• Support the daily operations of the Kids Club to ensure smooth functioning and high levels of guest satisfaction.

• Design and implement creative, culturally relevant, and safe activity programs that enhance the hotel's appeal and serve as a competitive advantage.

• Maintain full knowledge of hotel offerings, particularly kids club activities, and lead the enforcement of health and safety standards for children.

• Monitor and adjust the activity programs based on participation and guest feedback to ensure continued engagement and enjoyment.

• Collaborate with other departments, including Spa and Concierge, to promote offerings and maximize guest satisfaction and revenue opportunities.

• Ensure proper maintenance of equipment and accurate fee collection to uphold standards and drive departmental revenue.