Operations & Marketing Lead

Client of NicheHR Global

Location: Dubai, UAE

Function: Operations / Innovation / Third-Party Management

The UK/US Operations & Marketing Support Lead will serve as the central coordination and execution anchor for backend marketing operations, innovation projects, and third-party partner management across UAE, UK, and US business units. The role will drive cross-functional alignment, enable faster project execution, and ensure structured operational support across regions.

This position acts as a single point of contact for innovation and marketing backend initiatives, ensuring process rigor, stakeholder coordination, and seamless delivery across regulatory, supply chain, brand, and partner ecosystems.

Key Responsibilities

Marketing Operations & Backend Support

• Provide structured backend operational support to UK and US marketing teams
• Coordinate cross-functional workflows across Regulatory, Supply Chain, Procurement, and Brand teams
• Ensure timely execution and tracking of marketing and innovation initiatives
• Drive process discipline, documentation, and governance across projects
• Support backend execution to enable frontline teams to focus on market-facing priorities

Innovation & NPD Project Management

• Lead and manage New Product Development (NPD) and innovation projects across categories
• Coordinate end-to-end project workflows from concept to commercialization support
• Facilitate innovation exchange and best practice sharing across UAE, MENA, UK, and US businesses
• Track project milestones, dependencies, and risk areas
• Ensure alignment between brand, technical, regulatory, and supply chain requirements

Third-Party (3P) Partner Management

• Identify, evaluate, and onboard suitable third-party partners
• Manage and strengthen third-party ecosystem relationships
• Coordinate deliverables and performance tracking for 3P partners
• Ensure compliance with company standards and operational expectations
• Act as the interface between internal teams and external partners

Cross-Regional Coordination

• Act as central liaison between UAE hub and UK/US brand and operations teams
• Enable structured communication and coordination across regions
• Support knowledge transfer and best practice adoption across markets
• Align cross-market project execution standards

Single Point of Contact Ownership

• Serve as SPOC for assigned operations and marketing support projects
• Ensure clarity, accountability, and response speed across stakeholders
• Provide regular project status updates and escalation visibility
• Reduce coordination gaps and onboarding risk through process continuity