Perfumes Sales Executive (Only for Oman) LUXE GALLERIA UK LIMITED

الوصف الوظيفي

الأدوار والمسؤوليات

الملف الشخصي المطلوب للمرشحين

Customer Engagement & Sales

• Manage and respond promptly to customer inquiries:

  • WhatsApp

  • Facebook

  • Instagram

• Engage with customers professionally to understand their preferences and recommend suitable fragrances

• Convert inquiries into sales through effective communication, product knowledge, and follow-ups

Order Management

• Process and manage online orders efficiently

• Confirm orders with customers in a timely manner

• Coordinate with warehouse and logistics teams for smooth dispatch

• Ensure accurate and timely order fulfillment

Customer Support

• Handle customer complaints professionally and provide effective solutions

• Ensure high levels of customer satisfaction and service quality

• Follow up with customers post-purchase to build loyalty and encourage repeat business

Data Management

• Maintain accurate records of customer interactions, orders, and sales

• Update internal systems and reports regularly

Desired Candidate Profile

• Strong communication and interpersonal skills

• Passion for perfumes and luxury products is an advantage

• Basic sales and negotiation skills

• Customer-focused mindset with strong problem-solving ability

• Ability to multitask and manage multiple conversations simultaneously

• Familiarity with WhatsApp, Facebook, and Instagram platforms

• Basic understanding of e-commerce and online order processing

Technical Skills

• Proficiency in Microsoft Office:

  • Excel (mandatory)

  • Word (mandatory)

• Basic email communication skills

Requirements

• Minimum 2 years of experience in sales, e-commerce, or customer service

• Good written and verbal communication skills

• Ability to work in a fast-paced environment

• Team player with a positive and professional attitude

Working Hours

• Saturday to Wednesday: 09:00 AM – 06:00 PM (1-hour break)

• Thursday: 09:00 AM – 02:00 PM

• Friday: Off

Salary & Benefits

• Basic Salary: 180 – 200 OMR

• Additional: Monthly sales commission based on performance and targets

Job Details

• Job Type: Full-time

• Work Location: In-person (Oman)

Important Note:
This is a full-time, office-based position within Oman. Remote or online work is not available. Candidates are advised to review all requirements carefully before applying.