Physiotherapy In Charge NMC healthcare LLC

Job Description Under the direction and guidance of the Group Chief Clinical Officer, the Director – Physiotherapy Services provides strategic direction and leadership for all physiotherapy functions across NMC Healthcare facilities. The role is accountable for establishing group-wide standards, protocols, and performance benchmarks to ensure safe, effective, and evidence-based patient care. Working collaboratively with clinical and administrative leaders, the Director drives service excellence, operational efficiency, staff competency development, and compliance with national and international accreditation standards. The position plays a key role in expanding physiotherapy services, introducing innovative rehabilitation programs, and supporting the organization’s overall vision of delivering high-quality, patient-centered care. Responsibilities Provide strategic leadership, direction, and coordination for all physiotherapy and rehabilitation services across NMC Healthcare Group, under the guidance of the Group Chief Clinical Officer. Develop and implement a Group-wide Physiotherapy Strategy, aligning with NMC’s clinical excellence framework and organizational goals. Establish and lead the Physiotherapy Services Council/Committee to drive standardization, governance, and cross-facility collaboration. Ensure the consistent application of evidence-based physiotherapy standards, protocols, and pathways across all NMC facilities. Monitor and evaluate physiotherapy service performance across the group through regular data review, benchmarking, and KPI reporting, ensuring compliance with JCI and local regulatory requirements. • Lead group-level workforce planning for physiotherapy, including staffing models, recruitment strategies, training programs, and career development pathways. • Provide expert advisory support to hospital management teams on clinical rehabilitation infrastructure planning, space design, and equipment procurement. • Collaborate with the Finance and Operations teams to optimize resource utilization, manage budgets, and maximize service profitability across the group. • Identify opportunities for service expansion, outreach programs, and new rehabilitation modalities to strengthen NMC’s market position in physiotherapy and allied health services. • Optimize and oversee the creation and implementation of specialized rehabilitation programs, including Orthopedic, Neurological, Cardiac, and Post-Surgical Rehabilitation. • Drive clinical quality improvement initiatives to ensure safe, efficient, and patient-centered physiotherapy care. • Maximize billings and claims by ensuring effective, accurate, and timely clinic documentation, coding, and patient record management. • Maintain accurate patient and service data, analyzing statistics to forecast demand, identify trends, and guide strategic planning. • Maintain confidentiality and professional ethics in accordance with the NMC Code of Conduct and all relevant policies and regulations. • Work collaboratively as part of a multidisciplinary care team, ensuring integrated rehabilitation services within patient care plans. • Supervise, mentor, and support physiotherapy heads, senior therapists, and staff across facilities to maintain consistent standards and competencies. • Contribute to the development and review of clinical practices, procedures, and protocols relevant to physiotherapy and rehabilitation services.