Product Manager - Deposits and Payments

United States Citigroup

Key Responsibilities:

The candidate will be responsible for (but not limited to) the following:

Control Objectives & Standards

• Working with the Product Manager, build and implement the product control framework and keeping the document up to date
• Develop and maintain subject-matter expertise on product programme and procedures, keeping the document and processes updated

Transformation and technology book of work

• Support delivery of regulatory, operational, and strategic commitments tied to product quality, controls, and technology improvement.
• Lead coordination of technology builds with relevant stakeholders and vendors
• Identify opportunities to streamline product processes

Product Daily Operations

• Maintain and groom relationship with frontline distribution and operations colleagues and act as the primary point of contact for these teams
• Support frontline teams and respond to troubleshoot and pricing queries in a timely manner

Knowledge/Experience:

• Strong familiarity with deposits and payments would be regarded favorably
• Experience in implementing changes including writing Business Requirement Documents, testing and governance frameworks
• Demonstrated understanding in product processes and process re-engineering
• Experience in deposit and payments regulations will regarded favorably
• Experience in large scale programmes
• Strong Excel/Data skills would advantageous

Skills:

• Excellent interpersonal skills and ability to develop strong working relationships across functional lines
• Professional outlook with the ability to use initiative, manage deadlines, coordinate multiple tasks and work to deadlines and targets
• Accuracy and attention to detail
• Strong Communication and organizational skills
• Willingness to challenge and improve existing processes
• Good presentation abilities, especially when presenting to Senior Management
• Ability to quickly grasp and master new concepts / requirements and related product / functional knowledge
• Fluency in written and spoken English is mandatory

Qualifications:

• Bachelor s degree as minimum
• 2-5 years of relevant experience