Project Manager and Business Analyst Total Technologies and Solutions FZ LLC

Job Title:

Project Manager cum Business Analyst – Banking / Capital Markets Domain

Job Description:

We are seeking a skilled and dynamic Business Analyst with solid experience in the Banking or Capital Markets domain to join our team. This role combines strong project leadership with in-depth business analysis and client consultation responsibilities. The ideal candidate will be responsible for end-to-end project management, business requirement analysis, stakeholder coordination, and delivering professional business support and consultation throughout the product and service lifecycle.

This is a client-facing role that requires a confident communicator with the ability to understand and translate business needs into technical requirements, manage service delivery, and support continuous improvement initiatives.

Key Responsibilities:

• Lead, plan, and manage full project lifecycle activities, ensuring timely and high-quality delivery.

• Direct and monitor ongoing support and service delivery to meet client expectations.

• Act as the primary liaison between business users and technical teams to gather, analyse, and document requirements.

• Provide professional business consultations to clients on domain-specific practices, process improvements, and best-fit solutions.

• Prepare and maintain detailed business and functional documentation.

• Proactively track and follow up on project progress, issue resolution, and change requests with both internal and external stakeholders.

• Coordinate cross-functional teams including technical, QA, and operations to align project objectives and deliverables.

• Facilitate client workshops, training sessions, and system demonstrations.

• Ensure proper escalation and resolution of risks and issues during project and support phases.

• Identify gaps in current client processes and propose improvements or automation where applicable.

Key Requirements:

• Minimum 5 years of experience in Project Management and Business Analysis, preferably in the Banking or Capital Markets sector.

• Strong understanding of banking operations, capital market instruments, offer processes, and regulatory environments.

• Proven ability to handle multiple projects and client engagements simultaneously.

• Exceptional analytical and problem-solving skills with a consultative mindset.

• Excellent communication, stakeholder management, and interpersonal skills.

• Proficient in preparing BRDs, FRDs, user stories, and support documentation.

• Familiarity with project management tools and methodologies (Agile/Waterfall).

• Flexibility to travel and work on-site at client locations as per project needs.

• Experience working with GCC clients or within GCC corporate culture is an advantage.

• Working knowledge of relevant AI applications is a must.