Receptionist – Front Office (Corporate Services Provider) GEMANA SERVICES & MANAGEMENT DMCC

Job Description

Gemana Group is a UAE-based Corporate Services Provider operating within the DMCC Free Zone, delivering high-level advisory, corporate structuring, governance, compliance coordination, and operational support services to international founders, families, and corporate clients.

Our work is conducted in regulated, detail-sensitive environments where discretion, judgment, and professionalism are essential. As such, the Front Office function is regarded as a strategic institutional role that forms the first and most enduring impression of the firm.

We are seeking a Receptionist – Front Office Executive who understands that reception is not merely administrative, but representational, operational, and trust-based. The successful candidate will serve as the primary interface between the firm and its clients, regulators, and stakeholders, while supporting the firm's internal rhythm and standards in a professional services environment.

This role is best suited to an individual with strong instincts, composure, initiative, and a genuine desire to grow within a serious corporate setting.

Roles and Responsibilities

• Act as the first point of contact for all visitors, clients, authorities, and external stakeholders.
• Manage front-desk operations, incoming calls, correspondence, and appointment scheduling with professionalism and discretion.
• Maintain a structured, calm, and confidential front-office environment aligned with a regulated corporate services practice.
• Coordinate meeting rooms, visitor protocols, and office readiness for client and authority meetings.
• Support internal teams with administrative coordination, document handling, and scheduling where required.
• Exercise sound judgment when handling sensitive information, client identities, and confidential communications.
• Anticipate operational needs, resolve routine matters proactively, and escalate issues appropriately.
• Uphold the firm’s standards of conduct, presentation, punctuality, and institutional integrity at all times.