Sales Advisor - Personal Finance Telesales

Dubai Islamic Bank

To source business from the potential customer through Tele calling from the preferred segment for the bank in order to achieve business targets

Key Responsibilities:

• Sells retail products through Tele callings to the specified target segment and achieve or exceed monthly target.
• Ensures that all the necessary bank charges /terms and conditions are clearly communicated to all customers.
• Identify potential customers through databases and convince them about the benefits of the banks specified product; follow up leads and telephone/personnel contacts and cold calls.
• To source applications from the segments as per targets set for the period, complete with all necessary documents.
• To adhere to the administrative requirements of Check list, Daily sales reports on daily basis.
• To maintain effective business relationship with clients to enhance the customers service image of the bank.
• To ensure all the documents provided by the customers are duly checked and forwarded for further action/process as well as Account Opening for Telesales Customers.
• To ensure portfolio quality by exercising sound credit judgment and by complying with credit and product parameters to complete all formalities and documentation in line with SOP manuals and Shari'ah principles.
• To prepare regular Sales reports and obtain & provide market, customer and competitor information and feedback to management to facilitate decision making.
• To attend various training and learning programs to close the skill gaps and to ensure proper awareness about the products.
• To ensure high level of portfolio credit quality is maintained across the sales activities

To Enlist new company and work to add it to Target Market List in DIB