Senior Database Administrator American Hospital Dubai LLC

Enterprise Database Administration, Availability, and Security

• Installs, configures, administers, and maintains enterprise database platforms including Microsoft SQL Server (2012, 2016, 2019), Oracle (11g, 19c), cloud-based ERP databases, MySQL, and PostgreSQL.

• Oversees database availability, performance, integrity, and security across production and non-production environments.

• Creates and oversees database instances, schemas, objects, roles, and user accounts.

• Implements database security controls, access management, encryption, auditing, and compliance measures in line with organisational, regulatory, and healthcare requirements.

• Performs advanced database health checks, performance tuning, optimisation, and root-cause analysis.

Healthcare and Mission-Critical Application Support

• Provides senior-level backend database support for Cerner, Oracle Fusion ERP, MyCare, and other clinical and enterprise applications.

• Ensures uninterrupted database operations for systems directly impacting patient care and clinical workflows.

• Coordinates with vendors and internal IT teams for complex incidents, upgrades, changes, and system enhancements.

High Availability, Replication, and Disaster Recovery

• Configures, administers, and monitors Oracle Active Data Guard between production and standby databases, ensuring data synchronisation and integrity.

• Designs and maintains high-availability and disaster recovery architectures aligned with approved RPO and RTO requirements.

• Leads and participates in disaster recovery testing, failover simulations, and business continuity exercises.

Backup, Recovery, and Data Protection

• Administers and optimises enterprise backup and recovery platforms, including EMC NetWorker and Data Domain.

• Defines and enforces backup policies, retention schedules, and disaster recovery strategies for physical, virtual, and cloud environments.

• Monitors backup operations, capacity utilisation, and failure alerts; resolves complex backup and recovery issues.

• Performs regular backup validation, restoration testing, and recovery drills.

• Maintains backup infrastructure through patching, firmware upgrades, and security updates.

• Prepares audit evidence, reports, and documentation for internal, external, and regulatory audits.

Cerner Backend and Infrastructure Administration

• Oversees Cerner Production and Certification (PROD and CERT) domains, including installations, maintenance, and coordination with Cerner OMS teams.

• Administers Cerner non-production domains (BUILD and TRAIN), including domain setup, maintenance, domain copies, and package installations.

• Maintains Cerner backend infrastructure, including application nodes, database servers, mid-tier servers, and standalone applications.

• Configures and supports backend integrations with third-party systems using FSI/OpenView and Open Link servers.

• Supports CAMM backend systems, including file systems, databases, application configurations, and DICOM image viewer troubleshooting.

• Maintains Cerner 724 downtime infrastructure, including ETL processes and data extracts to designated downtime workstations.

Medical Device Integration and Interface Management

• Configures, supports, and optimises Cerner Medical Device Integration (MDI) and Bedside Medical Device Integration (BMDI) solutions.

• Integrates laboratory devices with the Laboratory Information System (LIS) based on lab orders and ensures accurate result transmission back to the EMR.

• Integrates bedside medical devices, including vital signs monitors, infusion pumps, ventilators, anaesthesia machines, fetal monitors, and bridge medical devices.

• Ensures accurate and timely clinical data capture and documentation within PowerChart and other clinical documentation systems.

• Designs, builds, configures, and supports HL7 v2.x interfaces, including ORU, ADT, and ORM message types.

• Administers and supports interface engines such as Cerner iBus, CCE/DA, OpenEngine FSI, Rhapsody, and Mirth.

• Troubleshot device connectivity, middleware, interface, and data flow issues across clinical systems.

• Collaborates with biomedical engineering teams, clinical stakeholders, and device vendors to ensure seamless EMR integration.

• Maintains comprehensive technical documentation, SOPs, configuration records, and interface specifications.

Database Upgrades, Migrations, and Capacity Planning

• Leads database upgrades, patches, enhancements, and version migrations, including pre- and post-upgrade validation.

• Oversees database and platform migrations with minimal downtime and data risk.

• Monitors database capacity and utilisation trends and provides forward-looking storage and compute forecasts.

Quality, Governance, and Compliance

• Participates in departmental quality improvement initiatives and continuous improvement programs.

• Contributes to IT Service Management initiatives aligned with ITIL practices and ISO 20000 standards.

• Supports departmental readiness and participation in Joint Commission International Accreditation (JCIA) assessments and related audits.

Leadership and Professional Contribution

• Act sas a senior technical reference and subject matter expert within the IT department.

• Serves as technical team lead when assigned by the GCIO, IT Director, or IT leadership.

• Supports IT Managers and Supervisors with technical input, risk assessment, and decision support.

• Provides mentoring, coaching, and technical guidance to junior database, integration, and infrastructure staff.

• Participates in on-call rotations and after-hours support for mission-critical healthcare systems.