Senior Manager – Strategy & Execution (B2C) DUBAI PROPERTIES GROUP LLC

Key Accountabilities: Enterprise Product & Consumer Experience Support the definition and rollout of the product and AI vision by coordinating requirements across business verticals such as hospitality, entertainment, real estate, and community management. Assist in the design and implementation of initiatives aimed at cross-brand engagement, retention, and lifetime value, with a focus on execution of personalization, loyalty, and upsell activities. Conduct research, prepare business cases, and validate use cases by gathering data, benchmarking competitors, and preparing presentations for leadership decision-making. Stay abreast of industry best practices and prepare recommendations to enable benchmarking. Cross-Brand Collaboration & Stakeholder Alignment Coordinate with business units to align project deliverables with group-wide ambitions, ensuring stakeholder requirements are captured and addressed Provide operational support for steering committees, workshops, and planning sessions, including logistics, data preparation, and documentation of outcomes Apply project management tools and change management methodologies to support smooth implementation and business adoption Prepare reports and communication materials to highlight the progress and impact of group-wide product and data initiatives AI & Data Innovation Leadership Manage assigned elements of AI- and data-powered products (e.g., loyalty programs, predictive guest experience engines, content recommendation tools etc.,) by gathering requirements, documenting features, and supporting testing Coordinate with technical teams and vendors to ensure integration activities, data flows, and platform configurations are delivered accurately and on time Monitor compliance, quality, and usability standards, escalating risks or issues to senior leadership when required Program Management Support roadmap execution by tracking milestones, preparing KPI dashboards, and reporting adoption and performance metrics. Run A/B testing, collect analytics, and prepare insights to guide enhancements and investment decisions Identify underperforming features or processes through data review and propose improvement opportunities for leadership consideration. Document lessons learned and facilitate knowledge sharing across brands and teams.