Microsoft / System Engineer Dicetek LLC

نشرت في 17 مارس

الخبرة

3 - 5 سنوات

موقع العمل

Other - United Arab Emirates (UAE)

التعليم

بكالوريوس في التكنولوجيا/ الهندسة(أجهزة الكمبيوتر), بكالوريس في ادارة الاعمال(أي)

الجنسية

أي جنسية

جنس

أي

عدد الشواغر

1 عدد الشواغر

الوصف الوظيفي

الأدوار والمسؤوليات

  • Evaluate the current level of M365 usage and maturity across the organization, nd gaps and opportunities, and set success metrics and KPIs.

  • Oversee the M365 applications and increase adoption.

  • Develop and deliver e ective communication, training, and support for M365 users, champions, and leaders.

  • Build and manage a network of M365 champions who can support M365 adoption and best practices.

  • Work with di erent teams or units to provide solutions based on their needs. De ne project KPIs and track them.

  • Measure and report on the adoption and impact of M365 tools and services, using data and feedback.

  • Identify and solve risks and issues that may a ect the adoption and change process and escalate as needed.

  • Work with IT, business, and project teams to align and integrate M365 adoption and change activities with other initiatives and processes.

  • Keep up with the latest trends and developments in M365 and provide insights and suggestions on how to use new features and functions.

  • Experience in designing, deploying, and supporting Microsoft Modern Workplace solutions.

  • Analyze user feedback and usage data to nd patterns, trends, and areas for improvement in M365 application adoption and engagement.

  • Conduct regular user training sessions and workshops to promote best practices and ensure e ective use of M365 tools.

  • Provide troubleshooting support for users with technical issues with M365 applications, working with IT support teams as needed.

  • Lead cross-functional teams in the evaluation, selection, and implementation of new M365 applications or integrations to meet changing business needs.

  • Monitor licensing agreements and software subscriptions for M365 tools, optimizing usage and costs where possible.

  • Monitor and measure the adoption and impact of M365 tools and services, using data and feedback, and report on the progress and outcomes.

  • Stay informed about industry trends and emerging technologies related to M365, recommending strategies for incorporating innovations into the organization's digital workplace.

  • Foster a culture of collaboration and knowledge-sharing among M365 users, encouraging teamwork and information exchange through digital platforms.

  • Strong knowledge of MS 365 apps, MS Exchange, MS Teams, MS Viva, MS Intune, and MS Identity & Access Management.

الملف الشخصي المطلوب للمرشحين

  • Bachelor's degree in business, IT, or related field, or equivalent work experience.

  • At least 3-5 years of experience in leading and managing M365 adoption and change projects, preferably in a large and complex organization.

  • Experience working with M365 tools and services, and their benefits and use cases for different business scenarios and user personas.

  • Strong knowledge and experience in applying change management methodologies, frameworks, and best practices, such as Prosci ADKAR, Kotter, or Bridges.

  • Excellent communication, presentation, and facilitation skills, with the ability to tailor the message and delivery to different audiences and channels.

  • Strong interpersonal, collaboration, and stakeholder management skills, with the ability to build trust and influence at all levels of the organization.

  • Highly analytical, data-driven, and results-oriented, with the ability to track and report on adoption and change metrics and outcomes.

  • Creative, innovative, and agile, with the ability to adapt to changing needs and expectations.

  • Certifications in M365, change management, or project management are desirable.

نوع العمل

    دوام كامل

القطاع المهني للشركة

المجال الوظيفي / القسم

الكلمات الرئيسية

  • PowerShell
  • Hyper-V
  • VMware
  • SharePoint Online
  • Cloud Engineer
  • Network Engineer
  • Windows Server
  • Solutions Architect

Dicetek LLC

Dicetek is a global IT Solutions and Services Company established in 2006 with its corporate headquarters in Singapore. We continue to expand our global network while providing value-added cost-effective consulting services to our clients. DICETEK has operational offices in India, UAE, Singapore & USA. As a world-class company with a regional focus, we primarily concentrate on providing Information Technology Solutions and Professional Consulting Services, across different verticals like Banking & Financial Services, Telecom, Government, Oil & Gas, Logistics, Supply Chain, Real Estate & Manufacturing. We have a solid reputation in the technology industry for providing excellent services to our clients. Our values are represented by our integrity, thought leadership, and commitment to maintaining a high-level of excellence in the constantly evolving world of Information Technology.

قراءة المزيد

Rizwana Ashfaq Ashfaq - Manager- Talent Acquisition

Office No. 307 - 3rd Floor, New Century Tower, Port Saeed Road,Opp. Deira City Centre, Dubai - United Arab Emirates., Dubai, United Arab Emirates (UAE)

https://www.dicetek.net